What's New
Get Started
Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Overview
When your account or group is configured to accept cloud signatures (a digital signature where the signer’s digital certificate is securely stored in the cloud), Adobe Acrobat Sign account or group admins can pre-select the cloud signature provider(s) to simplify the process of signing. Identity providers (IdP) and trust service providers (TSPs) with Cloud Signature Consortium standard integrations to Acrobat Sign are available to be pre-selected for use with cloud signatures.
Pre-selecting one or more cloud signature providers allows admins to:
- Define different identity solution providers/settings for internal or external signers
- Show a pre-selected preferred identity solution
- Allow signers to skip the identity solution selection screen (if only one provider is pre-selected)
Any limits on identity solutions permitted to be used sign an agreement are locked into the agreement at the time it is sent.
How to configure
The settings for preselecting cloud signature providers are enabled at the account level by an Acrobat Sign account admin. If group level settings are permitted, please note that they will override any account level values.
Once the settings are saved in the Acrobat Sign admin UI, any provider enabled (as shown by the checkbox below) will be available to the signer at the time of signing. Senders do not need to do anything to have the setting take effect, and changing the cloud signature provider settings does not impact agreements already in progress.
The cloud signature provider settings are in the UI by navigating to: Account > Account Settings > Digital Signatures
Then, at the time of signing, the signer is presented with a drop-down list of identity solutions to select from to authenticate their identity and complete the signature process.
If the signer has not been previously verified or has an existing digital identity with one of the acceptable identity solution providers, there is a configurable link provided on this screen.
Please note that the default link is configured to a page on Adobe.com.
Configure by Signer Type
Acrobat Sign admins can configure different cloud signature providers for use by internal and external signers.
The section highlighted in yellow below establishes the default cloud signature provider settings for all signers. Admins have the option to enable a different set of controls for external recipients by checking the option to Use different digital signature settings for external signers (highlighted in teal below).
Configure the Preferred Cloud Signature Provider
When signers apply a signature, the preferred cloud signature provider option is displayed as preselected for them. If more than one cloud signature provider is enabled, the signer can change their selection to another approved cloud signature provider.
Restricted Identity Providers
Some Cloud Signature Providers are identified as "Restricted," and enabling these providers requires the customer to communicate their Acrobat Sign Account or Group ID to the provider before provisioning occurs.
- An account-level administrator can find the Account ID on the Global Settings tab of the admin menu.
- The Group ID can be found by accessing the group's Group Settings tab in the admin menu.
The Account ID is a property at the account level. All groups from an account share the same Account ID, so once the restricted IdP is authorized for an account, it becomes authorized for all groups of that account.