Enable private messages to recipients

Configure a private message when sending an agreement

Enterprise tier accounts can enable an optional private message that can be entered at the time the agreement is configured.

Each recipient can have their own personalized message as needed.

  1. If private messages are enabled, senders can click the Add a private message button on the Send Page.


  2. In the Private message dialog box, enter the recipient-specific private message.


The recipient's experience

  1. Recipients can easily read the private message during the signing experience.


  2. The private message is also included along with the general message in the email to the recipient.


How to enable Private Messages:

The ability to create private messages is only available to enterprise tier accounts, and is disabled by default.

Administrators can enable it by navigating to Account Settings > Send Settings > Private Messages to Recipients.

The feature can be configure at the Account and Group level.

  1. Log into Acrobat Sign as an Account Admin.

  2. Navigate to Account Settings > Send Settings >  Private Messages to Recipients.

  3. Select the Allow senders to include a private message to each of the recipients check box and save.

    Enable private messages

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