What's New
Get Started
Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Account/Group Settings
- Settings Overview
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Global Settings
- New Recipient Experience
- Self Signing Workflows
- Send in Bulk
- Web Forms
- Power Automate Workflows
- Library Documents
- Collect form data with agreements
- Limited Document Visibility
- Attach a PDF copy of the signed agreement
- Include a link in the email
- Include an image in the email
- Files attached to email will be named as
- Attach audit reports to documents
- Merge multiple documents into one
- Download individual documents
- Upload a signed document
- Set a default time zone
- Users in Multiple Groups (UMG)
- Group Administrator Permissions
- Replace recipient
- Audit Report
- Transaction Footer
- Healthcare customer
- Account Setup
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Signature Preferences
- Well formatted signatures
- Custom Terms of Use and Consumer Disclosure
- Navigate recipients through form fields
- Restart agreement workflow
- Decline to sign
- Allow signers to print and place a written signature
- Require signers to use a mobile device to create their signature
- Request IP address from signers
- Digital Signatures
- Electronic Seals
- Digital Identity
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Report Settings
- Security Settings
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Send settings
- Require recipient name when sending
- Lock name values for known users
- Allowed recipient roles
- Allow e-Witnesses
- Recipient groups
- CCs
- Recipient Agreement Access
- Field flattening
- Modify Agreements
- Private messages
- Allowed signature types
- Reminders
- Signed document password protection
- Send Agreement Notification through
- Signer identification options
- Content Protection
- Signing order
- Liquid mode
- Bio-Pharma Settings
- Notarization Settings
- Payments Integration
- SAML Settings
- Data Governance
- Time Stamp Settings
- External Archive
- Account Languages
- Email Settings
- Migrating from echosign.com to adobesign.com
- Configure Options for Recipients
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Adobe offers a package of validation document templates to assist Adobe Acrobat Sign customers in documenting compliance with FDA’s 21 CFR Part 11 regulatory requirements pertaining to electronic signatures. These templates are designed to be adapted and executed by customers according to their internal compliance validation strategy procedures and governance as well as assist in establishing documented evidence that their system is fit for its intended use.
Within the validation package, the following typical use cases are considered:
- Send to internal signers - signing a document by multiple internal signers (no external signers)
- Self-signing - signing a document by a single internal signer who is also the sender (no external signers)
- Send to external signers - signing a document by one or more external signers (no internal signers)
- Send to both internal and external signers - the signing of a document by internal and external signers
Contents of the validation package include:
- Validation plan which describes the approach, roles and responsibilities, and deliverables that comprise the Acrobat Sign validation effort.
- Regulatory impact assessment which is used to assess the regulatory impact of using Acrobat Sign for the application of electronic signatures to electronic records. This document also identifies the technical and procedural controls required for system conformance with 21 CFR Part 11 regulations.
- System requirements specification which includes:
- Requirement specifications that outline business (end-user), functional, security, and regulatory requirements
- Functional specifications, that describe system functions and features needed to meet the specified requirements
- Configuration specifications that describe how the system must be configured to meet the specified requirements
- Validation test protocol (including test scripts) which provides a framework that governs the verification and testing to produce documented and objective evidence that Acrobat Sign has been configured correctly and operates as intended, in accordance with specified requirements. The protocol oversees the execution of test scripts, which include detailed instructions to verify the configuration of the Acrobat Sign account and to perform functional testing.
- Work instruction which describes Acrobat Sign account administration activities and establishes a process for the application of electronic signatures.
- Requirements traceability matrix which captures the relationship between specified requirements and the testing activities and/or procedures that demonstrate and ensure each requirement is satisfied.
- Validation summary report which provides a summary of the overall validation exercise, capturing the list of deliverables produced and reporting on the test results, and concludes with a statement of fitness for the intended use.
Validation package activities are intended to be executed using a configured Acrobat Sign enterprise plan service with SAML settings that are enabled for internal users to authenticate using their network credentials. The Acrobat Sign 21 CFR Part 11 validation package is available in English only and was prepared through a collaboration between Adobe and Montrium Inc.
Download the Adobe Acrobat Sign 21 CFR Part 11 validation pack from Montrium