To safeguard the privacy of recipients and facilitate the security of document content, the lifespan of publically accessible URLs (provided to recipients via email) must have a finite life span.
However, work processes can have very different tolerances for how long that lifespan should be.
For this reason, Adobe Acrobat Sign administrators can configure, at the account level, how many days a public URL should remain viable after it is generated.
Recipients that trigger an expired URL will be prompted with an option to have a new URL sent to the email address of the current recipient. Redirection to a new email is not allowed through this action.
The default expiration timespan is seven days.
Enterprise and business tier accounts have the option to adjust the expiration time to any value between one and 90 days.
The controls to adjust the lifespan can be found on the Security Settings tab at the account level. (Link expirations cannot be edited at the group level.)
This setting only applies to the URL delivered in the Acrobat Sign email notification.
The agreement itself is not impacted in any way.
WebURLs generated via API calls set an expiration time span for all agreements and default to 14 days today. The SigningURL/Expiry parameter can be used to alte4r the default lifespan if needed.
Webforms and Webhooks are not supported.
Requesting a new URL to view an existing agreement does not consume a transaction.
This feature only applies to the viability of the link to reach the document and has no bearing on the previously input information.
URL Endpoints that will enforce the expiry check:
There are no webhook triggers tied to expiring a public-facing URL
All public-facing links delivered in email are impacted.