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Cancel an agreement's emailed reminder

 

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How to cancel an agreement's reminder from the perspective of the recipient.

Overview

An agreement configured with multi-day reminders will continue to send reminders (per the configured schedule) by email until:

  • The recipient completes their action for the agreement.
  • The reminder expires naturally.
    • Daily reminders expire after ten days.
    • All other cyclic reminders expire after 60 days.
  • The sender or the recipient cancels the reminder.
    • Any individual recipient canceling their reminder does not impact the other reminders configured for other recipients.

How a recipient can cancel a reminder

Select the Click here link in the email text and cancel the current reminder for the agreement.

The "Reminder" email with the link to cancel the reminder highlighted.

Note:

It is possible for the sender to configure a new reminder which would then need to be canceled. 

If you do not want to sign the agreement, consider declining the agreement.

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