What's New
Get Started
Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Account/Group Settings
- Settings Overview
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Global Settings
- New Recipient Experience
- Self Signing Workflows
- Send in Bulk
- Web Forms
- Power Automate Workflows
- Library Documents
- Collect form data with agreements
- Limited Document Visibility
- Attach a PDF copy of the signed agreement
- Include a link in the email
- Include an image in the email
- Files attached to email will be named as
- Attach audit reports to documents
- Merge multiple documents into one
- Download individual documents
- Upload a signed document
- Set a default time zone
- Users in Multiple Groups (UMG)
- Group Administrator Permissions
- Replace recipient
- Audit Report
- Transaction Footer
- Healthcare customer
- Account Setup
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Signature Preferences
- Well formatted signatures
- Custom Terms of Use and Consumer Disclosure
- Navigate recipients through form fields
- Restart agreement workflow
- Decline to sign
- Allow signers to print and place a written signature
- Require signers to use a mobile device to create their signature
- Request IP address from signers
- Digital Signatures
- Electronic Seals
- Digital Identity
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Report Settings
- Security Settings
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Send settings
- Require recipient name when sending
- Lock name values for known users
- Allowed recipient roles
- Allow e-Witnesses
- Recipient groups
- CCs
- Recipient Agreement Access
- Field flattening
- Modify Agreements
- Private messages
- Allowed signature types
- Reminders
- Signed document password protection
- Send Agreement Notification through
- Signer identification options
- Content Protection
- Signing order
- Liquid mode
- Bio-Pharma Settings
- Notarization Settings
- Payments Integration
- SAML Settings
- Data Governance
- Time Stamp Settings
- External Archive
- Account Languages
- Email Settings
- Migrating from echosign.com to adobesign.com
- Configure Options for Recipients
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Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Overview
Adobe Acrobat Sign provides a mechanism for recipients and users to report abusive agreements to the Adobe security and privacy team for review.
Abuse in this context is used to identify any agreement that is:
- Spam
- Phishing
- Offensive content
- Trademark infringement
- Unkown/unsolicited from the sender
- Other violations of the Terms of Use or legally inappropriate content
- Links in agreement emails
- The Options menu on the e-sign page
- The Manage page agreement Actions sidebar
Reporting abuse from email notifications
Email notifications from Acrobat Sign regarding an agreement/signature process expose the Report Abuse link at the bottom of the email content to the right of the Terms of Use link.
All agreement related emails contain the link, and the link may not be suppressed:
The Report Abuse links in emails are not subject to the normal document link expiration setting.
Report Abuse links are always active in the email templates.
Reporting abuse from the Options menu on the e-sign page
Recipients of an agreement can find the option to Report Abuse in the Options menu.
This option may not be suppressed.
Reporting abuse from the agreement Actions on the Manage page
Acrobat Sign users have access to the Report Abuse link for any agreement sent to them that appears on their Manage page.
The current status of the agreement does not matter. In progress, canceled, and completed agreements can all be reported.
Submit the abuse form
After selecting a Report Abuse link, the user is presented with a brief form to collect information regarding the nature of the abuse being reported.
All fields on the form are required.
After reporting the agreement, the user is delivered a success notification.
If reporting from within Acrobat Sign, the notification is a green pop-up at the top of the screen.
Recipients reporting from email or the Options menu on the e-sign page are delivered to a "You're all set" landing page:
Reported abuse typically does not involve any further communication, and reporters should not expect to receive updates regarding their report.
Adobe will address all reports per internal policy.
Limitations and known issues
- Report Abuse is enabled (and required) for all accounts except for the enterprise and business tiers.
- Enterprise and business tier accounts that would like to enable the feature must submit a request to the Support team.
- Enterprise and business tier accounts that would like to enable the feature must submit a request to the Support team.
- Accounts configured for HIPAA compliance are excluded from the Report Abuse functionality.
- The Report Abuse functionality is only applicable to the agreements generated after the feature has been introduced to the account.
- Fill and Sign workflows do not include the Report Abuse functionality.
- The Acrobat Sign mobile applications do not currently support the Report Abuse link.
- Operational emails from Adobe (that are not part of an Acrobat Sign signature process) do not include the Report Abuse link.
- The classic Manage page does not support the Report Abuse process.