What's New
Get Started
Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Overview
Acrobat Sign provides the option to redirect a recipient to your own branded web page after completing their action on their agreement. This allows you to control the experience after the signing of a document to provide the next steps, support information, tutorials, or whatever you feel will best support the customer's journey with your company.
Additionally, when the agreement reaches a Completed or Canceled (declined) status and a redirect is used, a parameter is appended to the URL indicating that status:
- Completed agreements append: ?agreementStatus = completed
- Canceled (Declined) agreements append: ?agreementStatus = declined
The parameter is applied to all agreements, including manually sent agreements, web forms, Send in Bulk agreements, etc.
How it's used
Landing pages must be built for your recipients to be directed to. Generally, there will be different pages for recipients who complete their agreement action and those who elect to decline to sign.
The two controls are independently configurable, and each option uses its own redirect URL. When either option is enabled, a URL to your landing page must be provided in the input box next to the enabling control.
Best practices
If you have the resources to create a follow-up experience for your recipients, it's recommended to configure the redirect URLs to provide for a company-branded next step within your own web space.
If Users in Multiple Groups is enabled for your account, you can leverage customized groups to curate the experience for specific documents with redirect URLs that lead to landing pages explicitly designed for the agreements delivered through the group.
Configuration
Availability:
Redirect URLs are available for team and enterprise license plans.
Configuration scope:
The feature can be enabled at the account and group levels.
The controls for this feature can be assessed by navigating to Account Settings > Account Setup > Post Agreement Completion URL Redirect
The configurable options are:
- Recipients should be redirected after completing agreement - When enabled, the recipient is redirected to the provided URL if their participation in the agreement is successful. Successful participation means the recipient has completed their actions in the agreement, regardless of their role (Signer, Approver, Form Filler, etc.)
- Recipients should be redirected after declining agreement - When enabled, the recipient is redirected to the provided URL if the the recipient elects to decline to sign, thereby canceling the agreement.
Unencoded spaces are not supported in the redirect URLs.
The string %20 must be used in place of a space anywhere a space occurs in the URL.
e.g.,
https://adobe.com?documentType=MT Terms of Use
must be entered as:
https://adobe.com?documentType=MT%20Terms%20of%20Use