The Adobe Acrobat Sign History and Audit Report features are available to all users of the system. Every agreement associated with a user has a history and a related audit report.
Every agreement in Acrobat Sign passes through a series of event “milestones” that define the progress of the transaction.
These milestones may include events such as:
Milestones are recorded in two formats with similar content, but slightly different goals:
The Activity list is an “at a glance” summary of where the transaction is in the end-to-end process, viewed within the Acrobat Sign application.
Audit Reports contain the same agreement milestones as the History panel but include the Transaction ID of the authoritative document on the Acrobat Sign server.
Administrators can optionally enable the collection of IP addresses if needed.
Audit Reports are intended to be authoritative documents that articulate how a document has been manipulated from the moment it was created until it was fully resolved. They can be saved as PDF files and printed for internal processes as needed.
The Audit Report has two stages:
Interim reports are clearly marked at the top of the report to ensure they cannot be misinterpreted as final documents if they are saved/printed.
The Activity list is displayed on the Manage page by clicking the Activity link at the bottom of the right tail options:
The Audit Report is accessed through the Manage tab.
Select the agreement and click Download Audit Report
The History panel and Audit Reports are enabled by default for all users and cannot be disabled.
Audit reports have three UI controls that govern access to the report, and one API setting:
The control is found on the Global Settings page (Group Settings for group-level adjustments)
This option is set to All by default and can be configured at the Account or Group level.
The question to ask is “Who should get the Audit Report with the Signed and filed email?”
The options are:
When included, the Audit Report is concatenated with the agreement in one attached PDF.
This option is disabled by default and can be enabled/disabled at the Account or Group level.
The control is found on the Global Settings page (Group Settings for group level adjustments).
When enabled, all documents downloaded by the user from their manage page will include the Audit Report as part of the agreement PDF.
This option is disabled by default and can be enabled/disabled at the Account or Group level.
The control is found on the Global Settings page (Group Settings for group-level adjustments).
When enabled, the Audit Report can be accessed on the verifier page by anyone that has the agreement transaction ID.
It is possible to have the Audit Report automatically attached to any document retrieved using the getLatestDocument call.
This option is False by default.
The setting must be enabled by your success manager and applies to all instances of the call.
Documents that are still in process will get an Interim report.
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