Open the Creative Cloud desktop app. (Select the 
icon in your Windows taskbar or the macOS menu bar.)
Останнє оновлення:
Issue: "Renew your subscription" window appears when you launch a Creative Cloud application
When you attempt to launch an Adobe Creative Cloud application, you receive a message that says "Renew your subscription" even though your subscription is current.
Solutions
If the first solution does not work, try the second.
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Depending on your version of the Creative Cloud desktop app, select the Account icon in the upper right and then select Sign out.
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Sign back in.
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Select "License this Software."
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Verify that you have an active Internet connection. For more information on verifying your Internet connection, see Sign-in, activation, or connection errors | CS5 and later.
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Verify that your system clock is set to the correct time.
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If this process fails, wait a few minutes and select the Try again button.
Additional information
Увійдіть до облікового запису