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Learn what to do if InDesign CC fails to launch or crashes when you try to use the Type tool.
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    If your InDesign CC document uses fonts with special characters in the font name, InDesign could crash during launch or when you use the Type tool.  

    Work through the following solutions in order. Stop when you're able to successfully start InDesign CC or use the Type tool. If you're still having trouble, contact us.


    Install the latest InDesign CC update, either via the Creative Cloud desktop application or directly from InDesign CC.

    Update InDesign

    -or-

    • In InDesign CC, choose Help > Updates.

    Signing out deactivates all installed Creative Cloud applications and services, including InDesign, associated with your Adobe ID on that computer. The apps are still installed, but they're no longer connected to a valid license. Sign in again to reactivate the license and launch InDesign and your other Creative Cloud apps.

    You can sign out and sign in using the Creative Cloud desktop app. Or you can sign out and sign in from within InDesign. Signing out of one Creative Cloud app deactivates all Creative Cloud apps associated with your Adobe ID on that computer.

    Sign out
    Sign out using the Creative Cloud desktop app



    Try to start InDesign CC or use the Type tool while running in Selective Startup mode (Windows) or Safe Boot mode (Mac OS). If you don't experience a crash, there could be software or a service on your computer that conflicts with InDesign CC.   


     
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