Welcome to Adobe Drive 3. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Adobe Drive documentation.
Adobe Drive is a product that enables seamless integration of an asset-management system with Adobe Creative Suite 5 and 5.5 applications. A connected server appears on your computer as a mounted hard drive or mapped network drive. Once connected, you can access server files in several ways. You can use Windows Explorer or MAC OS Finder, as well as Open, Import, Export, Place, Check In, Save, or Save As dialog boxes in Adobe Photoshop, Adobe Bridge, Adobe Illustrator, Adobe InDesign, and Adobe InCopy.
Adobe Drive 3 includes two connectors: A connector for Adobe Digital Enterprise Platform (ADEP) DAM Services and a CMIS connector. The connector for ADEP DAM services enables access to digital assets managed within the Web Experience Management Adobe solution or the Integrated Content Review solution. The CMIS connector enables basic access to servers that implement the Content Management Interoperability Services (CMIS) specification.
Adobe Drive can be extended to support access to 3rd party asset management systems. Asset management vendors can provide a custom connector for Adobe Drive to enable use of assets stored in their repository. Once customized by a Digital Asset Management (DAM) vendor, Adobe Drive represents the contents of the remote DAM system as a network drive on the user's file system and enables the use of "light-up" user functions inside Creative Suite applications, such as viewing version history or adding a check-in comment when saving a file. These Creative Suite features are present only when Adobe Drive (along with a DAM vendor's custom connector) is installed on the user's machine. Check with your asset management vendor to verify availability of an Adobe Drive 3 connector for their system.
Adobe Drive 3 includes the following key updates and several important bug fixes.
Connector for Adobe® Digital Enterprise Platform DAM Services
Adobe Drive 3 provides a new connector to the Adobe® Digital Enterprise Platform (ADEP) DAM Services, the technology foundation powering Adobe Customer Experience Solutions. The connector enables access to digital assets managed by an ADEP DAM server.
Digital asset management is a capability available in the following solutions:
Digital asset management is also a part of CQ5 from Adobe, the predecessor of the WEM solution.
To use the connector for ADEP DAM services, you must have one of these solutions (WEM, ICR, or CQ 5.4).
Offline Editing Mode
This feature allows you to continue to browse and edit assets after disconnecting from a server. You receive a warning if there is a change in the connection. You can also choose to work offline to continue editing assets. The mounted drive is still displayed on the local machine, the checked-out assets are stored in the local file system, and you can continue to edit and save the changes to the local file system. When the connection is back online, you can choose to continue working offline or go back online. If you choose to go back online, Adobe Drive syncs to the latest information from the server. Once this is complete, you can check in the version from the local file system to the server. When working in the offline mode, you can also create new files within the mounted drive. Once the connection with a server is restored, you can check in the new files to the server.
Customized properties support
This feature allows you to edit and view custom metadata properties through Adobe Drive in Adobe Bridge. There is a new Adobe Drive context menu item, “Custom Properties”, in Adobe Bridge. When you choose this menu item, an editing dialog box allows you to add, edit, and remove properties. You can also view custom property data in the Adobe Bridge Inspector panel. Use the Preferences dialog to enable or disable viewing of custom properties.
Adobe Drive Connect UI
Additional icons have been added to display the status of the connection. If there is a connection failure, Adobe Drive displays the details.
Connector API Improvements
- Additional APIs have been provided to assist with customizing the context menu and check in dialog.
- A new ActionScript library has been provided to associate a Flash dialog with custom menu items and to assist with building a customized UI module to be displayed in the check in dialog.
- Additional improvements can be found within the Adobe Drive SDK documentation located here: Adobe Drive Developer Center
Version Cue Removal
The Version Cue CS4 Connector and the Version Cue Migration Tool are no longer included with the Adobe Drive installer. Adobe announced Version Cue end-of-life support with the release of Creative Suite 5. Version Cue is no longer supported.
Adobe Drive 3 is used together with Creative Suite products (Photoshop, InDesign, InCopy, Illustrator, and Adobe Bridge). Please refer to the Adobe Creative Suite 5.5 system requirements: http://www.adobe.com/products/creativesuite/design/systemreqs/
Adobe Drive installation requires 500MB of available hard-disk space.
Download Adobe Drive from: http://www.adobe.com/go/adobedrive
- In Windows XP, go to Control Panels > Add Remove Programs and select "Adobe Drive 3".
- In Windows 7, go to Control Panels > Programs and Features and select "Adobe Drive 3".
- In Windows Vista, go to Control Panels > Programs > Uninstall a Program and select "Adobe Drive 3".
- In Mac OS, go to Applications > Utilities > Adobe Installers and double click "Uninstall Adobe Drive".
- When connecting to a CQ 5.4 DAM server or ADEP DAM Services:
- Some special characters, such as /:[ ]*| are not supported in file and folder names. Avoid using them. 
- Adobe Drive cannot show version information for files that were not originally uploaded through Adobe Drive. After you edit the files and check them in through Adobe Drive, the correct version information is shown. 
- If an asset is renamed by another user in Adobe Bridge on another machine, its thumbnail and preview cannot be displayed or opened in Adobe Bridge on the local machine. To correct this, reconnect to the DAM server. 
- When working in Offline Editing Mode in InDesign, choosing “Reveal in Explorer” or “Reveal in Bridge” from the fly-out menu causes InDesign to shut down unexpectedly. [2909759 Windows only]
- After editing and saving an asset in Illustrator, this error message appears: "This file has been modified outside Illustrator." You can safely ignore this message. 
Additional known issues can be found here: http://www.adobe.com/support/adobedrive
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO. Alternatively, you can click on Change beside the country name at the top of the screen to select a different country or region.
Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
If you are a developer and require support for the Adobe Drive SDK, more information is available about a Developer Support Incident Bundle here: http://www.adobe.com/support/programs/developer/incidentbundle/