Licensing error in Photoshop Elements

Adobe Premiere Elements or Photoshop Elements returns the following error when you try to start it:

"Error 213:19. A problem has occurred with the licensing of this product."

This error occurs when the SLStore Folder is set to read-only. To resolve it, remove the read-only check from the SLStore folder (Windows), or give it read/write access (Mac OS).

Navigate to C:\Documents and Settings\All Users\Application Data\Adobe\.

Right-click the Adobe01.bmp file, click Properties, and then click the Security tab.

Select the user or group in which you are seeing the issue and Allow Full Control permissions for that user or group.

Click OK in the Properties windows.

Launch Adobe Premiere Elements or Photoshop Elements.

Navigate to C:\ProgramData\Adobe\SLStore\.

Right-click the Adobe01.bmp file, click Properties, and then click the Security tab.

Select the user or group in which you are seeing the issue and click Edit.

Select the user or group in which you are seeing the issue and Allow Full Control permissions for that user or group.

Click OK in the Permissions and Properties windows.

Launch Adobe Premiere Elements or Photoshop Elements.

Launch Adobe Premiere Elements or Photoshop Elements to ensure that no error message appears.

Download Adobe Licensing Fix Tool.zip from the link below, and extract the executable file.

Download

Get file

Adobe Licensing Fix Tool.zip

Close all Adobe applications.

Right-click the extracted file, and click Run as Administrator.

Relaunch the product.

This issue can occur in the following circumstances:

In enterprise environments when an OS image with an installed version of Adobe product is deployed.
In some cases of OS image backup restoration.
When domain users (Windows) don't have full permissions to above mentioned folders.

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Error 213:19 | Problem has occurred with the licensing of this product

Error 213:19 occurs when starting Photoshop or Adobe Premiere Elements.

Make sure that your user account has full permissions (Read and Write) on the SLStore folder.

Windows XP

Windows Vista, Windows 7, and Windows 8

Launch the Adobe application as an administrator, then log in to your regular user account.

Run the attached executable file.

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