Serial number licensing


Serial Number licensing is a historical method of licensing that is not tied to an individual user but to a particular computer. This licensing method is suitable for a very small number of customers and, as with named licensing, can be used to create pre-licensed packages that are deployed remotely. However, when using serial number licensing, customers do not receive the complete value from their Adobe Cloud subscription.

Obtain your enterprise serial number

If serial number licenses have been made available to your enterprise, you can obtain these from the Adobe Licensing website website.

  1. Sign in to Adobe Licensing website with your Adobe ID and password.

  2. Choose License > Retrieve Serial Numbers.

  3. Select an End User ID or Deploy-to ID for your organization.

  4. Select a Product NameProduct Version, and Platform.

  5. Click Search. The product name and serial numbers are displayed.


Adobe Licensing Website does not support Enterprise IDs. If you're planning to use serial number licensing, we recommend that all administrator accounts be set up using Adobe IDs.

After you've retrieved your serial number, download Creative Cloud Packager to package the apps and deploy them to client machines. For more information, see Creative Cloud Packager Help.

Migrate from serial number licensing to named licenses

Named licensing provides several advantages as compared to anonymous or Serial number licensing. Administrators can closely track and monitor the usage of licenses. They can also centrally manage licenses assigned to a user and revoke access to apps and services, without a need to redeploy packages. Named license can also enable self-service workflows to let customers download and install products and updates. Named licenses also enable end users to use cloud services, such as add fonts from Typekit, choose file sync locations, and share and gather feedback on Behance.

If you have an existing CS6 or Creative Cloud ELA/ETLA or VIP deployment, you can consider migrating users to the Named licensing mode.


To prevent disrupting end-user workflows, invite users to your organization, and add them to groups to assign licenses. This will give users some time to accept the invitations and set up their IDs. You can also inform users that they'll need to sign in to use the apps.

You can add users and groups using the Admin Console. For more information, see Manage groups and Manage users.

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