Looking for help with installing Creative Cloud apps? See Download and install Creative Cloud apps.
Need help with troubleshooting download issues? See Troubleshoot Creative Cloud download and install issues. Jump to network and connectivity issues if required.
You must connect to the Internet when you want to install Adobe Creative Cloud apps, such as Photoshop and Illustrator. Once the apps are installed on your computer, you don’t need an ongoing Internet connection to use the apps.
You can use the apps in offline mode with a valid software license for a limited period. The apps attempt to validate your software license every 30 days. You receive a reminder to reconnect to the Internet to validate your license:
In offline mode, annual Creative Cloud members get 99 days of grace period; month-to-month members get 30 days of grace period. For details, see the table below.
|Creative Cloud for individual||Up to one calendar month + 99 days of offline use||
Creative Cloud for teams
|Up to two calendar months + 99 days of offline use||
|Creative Cloud for enterprise
||Up to two calendar months + 99 days of offline use||
When you install Acrobat Pro DC or Acrobat Standard DC, it is installed directly on your computer. The Internet is required to complete the licensing process on the first launch and every 30 days to validate your subscription.
For more information, see Internet connectivity and offline grace period | Acrobat DC.