User Guide Cancel

Migrate existing users to the Adobe Admin Console

  1. Adobe Enterprise & Teams: Panduan administrasi
  2. Rencanakan penerapan Anda
    1. Konsep dasar
      1. Pemberian lisensi
      2. Identitas
      3. Manajemen pengguna
      4. Penerapan aplikasi
      5. Ikhtisar Admin Console
      6. Peran admin
    2. Panduan Penerapan
      1. Panduan penerapan Pengguna Bernama
      2. Panduan Penerapan SDL
      3. Terapkan Adobe Acrobat 
    3. Terapkan Creative Cloud for Education
      1. Beranda penerapan
      2. Wizard Orientasi K-12
      3. Penyiapan sederhana
      4. Menyinkronkan Pengguna
      5. Roster Sync K-12 (AS)
      6. Konsep pemberian lisensi utama
      7. Opsi penerapan
      8. Kiat ringkas
      9. Setujui aplikasi Adobe di Admin Console Google
      10. Aktifkan Adobe Express di Google Classroom
      11. Integrasi dengan Canvas LMS
      12. Integrasi dengan Blackboard Learn
      13. Mengonfigurasi SSO untuk Portal Distrik dan LMS
      14. Tambahkan pengguna melalui Roster Sync
      15. FAQ Kivuto
      16. Pedoman kelayakan institusi Primer dan Sekunder
  3. Atur organisasi Anda
    1. Tipe identitas | Ringkasan
    2. Atur identitas | Ringkasan
    3. Atur organisasi dengan Enterprise ID
    4. Atur federasi dan sinkronisasi Azure AD
      1. Atur SSO dengan Microsoft melalui Azure OIDC
      2. Tambahkan Azure Sync ke direktori Anda
      3. Sinkronisasi peran untuk Pendidikan
      4. FAQ Azure Connector
    5. Atur Google Federation dan sinkronkan
      1. Atur SSO dengan Google Federation
      2. Tambahkan Google Sync ke direktori Anda
      3. FAQ Google federation
    6. Atur organisasi dengan Microsoft ADFS
    7. Mengatur organisasi untuk Portal Distrik dan LMS
    8. Atur organisasi dengan Penyedia Identitas lainnya
      1. Buat direktori
      2. Verifikasi kepemilikan domain
      3. Tambahkan domain ke direktori
    9. Pertanyaan umum dan pemecahan masalah SSO
      1. Pertanyaan Umum SSO
      2. Pemecahan Masalah SSO
      3. Pertanyaan umum tentang pendidikan
  4. Kelola pengaturan organisasi Anda
    1. Kelola domain dan direktori yang ada
    2. Aktifkan pembuatan akun otomatis
    3. Atur organisasi melalui kepercayaan direktori
    4. Bermigrasi ke penyedia autentikasi baru 
    5. Pengaturan aset
    6. Pengaturan autentikasi
    7. Kontak privasi dan keamanan
    8. Pengaturan Console
    9. Mengelola enkripsi  
  5. Mengelola pengguna
    1. Ikhtisar
    2. Peran administratif
    3. Strategi manajemen pengguna
      1. Mengelola pengguna secara individu   
      2. Mengelola banyak pengguna (CSV Massal)
      3. User Sync Tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Tetapkan lisensi ke pengguna Tim
    5. Tambahkan pengguna dengan domain email yang cocok
    6. Mengubah jenis identitas pengguna
    7. Mengelola grup pengguna
    8. Mengelola pengguna direktori
    9. Mengelola pengembang
    10. Memigrasikan pengguna yang ada ke Adobe Admin Console
    11. Memigrasikan manajemen pengguna ke Adobe Admin Console
  6. Mengelola produk dan hak
    1. Mengelola produk dan profil produk
      1. Mengelola produk
      2. Beli produk dan lisensi
      3. Mengelola profil produk untuk pengguna perusahaan
      4. Mengelola aturan penugasan otomatis
      5. Beri hak kepada pengguna untuk melatih model kustom Firefly
      6. Meninjau permintaan produk
      7. Mengelola kebijakan layanan mandiri
      8. Mengelola integrasi aplikasi
      9. Mengelola izin produk di Admin Console  
      10. Mengaktifkan/menonaktifkan layanan untuk profil produk
      11. Aplikasi Tunggal | Creative Cloud untuk perusahaan
      12. Layanan opsional
    2. Mengelola lisensi Perangkat Bersama
      1. Yang baru
      2. Panduan penerapan
      3. Buat paket
      4. Pulihkan lisensi
      5. Kelola profil
      6. Toolkit pemberian lisensi
      7. FAQ Pemberian Lisensi Perangkat Bersama
  7. Mulai menggunakan Global Admin Console
    1. Mengadopsi administrasi global
    2. Memilih organisasi Anda
    3. Mengelola hierarki organisasi
    4. Mengelola profil produk
    5. Mengelola administrator
    6. Mengelola grup pengguna
    7. Memperbarui kebijakan organisasi
    8. Mengelola templat kebijakan
    9. Mengalokasikan produk ke organisasi turunan
    10. Menjalankan pekerjaan yang tertunda
    11. Menjelajahi wawasan
    12. Mengekspor atau mengimpor struktur organisasi
  8. Kelola penyimpanan dan aset
    1. Penyimpanan
      1. Kelola penyimpanan perusahaan
      2. Adobe Creative Cloud: Pembaruan pada penyimpanan
      3. Kelola penyimpanan Adobe
    2. Migrasi aset
      1. Migrasi Aset Otomatis
      2. FAQ Migrasi Aset Otomatis  
      3. Kelola aset yang ditransfer
    3. Klaim kembali aset dari pengguna
    4. Migrasi aset siswa | hanya untuk EDU
      1. Migrasi aset siswa otomatis
      2. Migrasikan aset Anda
  9. Kelola layanan
    1. Adobe Stock
      1. Paket kredit Adobe Stock untuk tim
      2. Adobe Stock untuk perusahaan
      3. Gunakan Adobe Stock untuk perusahaan
      4. Persetujuan Lisensi Adobe Stock
    2. Font khusus
    3. Adobe Asset Link
      1. Ikhtisar
      2. Buat grup pengguna
      3. Konfigurasikan Adobe Experience Manager Assets
      4. Konfigurasikan dan instal Adobe Asset Link
      5. Kelola aset
      6. Adobe Asset Link untuk XD
    4. Adobe Acrobat Sign
      1. Atur Adobe Acrobat Sign untuk perusahaan atau tim
      2. Adobe Acrobat Sign - Administrator fitur tim
      3. Kelola Adobe Acrobat Sign di Admin Console
    5. Creative Cloud untuk perusahaan - keanggotaan gratis
      1. Ikhtisar
  10. Terapkan aplikasi dan pembaruan
    1. Ikhtisar
      1. Menerapkan dan mengirimkan aplikasi dan pembaruan
      2. Paket untuk diterapkan
      3. Siapkan untuk menerapkan
    2. Buat paket
      1. Aplikasi paket melalui Admin Console
      2. Buat Paket Pemberian Lisensi Pengguna Bernama
      3. Templat Adobe untuk paket
      4. Kelola paket
      5. Kelola lisensi perangkat
      6. Pemberian lisensi nomor seri
    3. Sesuaikan paket
      1. Sesuaikan Aplikasi desktop Creative Cloud
      2. Sertakan ekstensi dalam paket Anda
    4. Terapkan Paket 
      1. Terapkan paket
      2. Terapkan paket Adobe menggunakan Microsoft Intune
      3. Terapkan paket Adobe dengan SCCM
      4. Terapkan paket Adobe dengan ARD
      5. Instal produk di folder Pengecualian
      6. Hapus instalan produk Creative Cloud
      7. Gunakan edisi perusahaan toolkit penyediaan Adobe
      8. Pengidentifikasi pemberian lisensi Adobe Creative Cloud
    5. Kelola pembaruan
      1. Ubah manajemen untuk pelanggan perusahaan dan tim Adobe
      2. Terapkan pembaruan
    6. Adobe Update Server Setup Tool (AUSST)
      1. Ikhtisar AUSST
      2. Atur server pembaruan internal
      3. Pertahankan server pembaruan internal
      4. Kasus penggunaan umum AUSST   
      5. Pecahkan masalah server pembaruan internal
    7. Adobe Remote Update Manager (RUM)
      1. Gunakan Adobe Remote Update Manager
      2. Atasi kesalahan RUM
    8. Memecahkan masalah
      1. Memecahkan masalah kesalahan penginstalan dan penghapusan instalan aplikasi Creative Cloud
      2. Kueri mesin klien untuk memeriksa apakah suatu paket diterapkan
      3. Pesan kesalahan "Penginstalan Gagal" paket Creative Cloud
  11. Kelola akun Teams Anda
    1. Ikhtisar
    2. Memperbarui detail pembayaran
    3. Kelola faktur
    4. Ubah pemilik kontrak
    5. Ubah paket Anda
    6. Ubah pengecer
    7. Batalkan paket Anda
    8. Kepatuhan Permintaan Pembelian
    9. Kelola tim Anda di Adobe Express
  12. Perpanjangan
    1. Keanggotaan Teams: Perpanjangan
    2. Perusahaan di VIP: Perpanjangan dan kepatuhan
  13. Kelola kontrak
    1. Tahapan kedaluwarsa otomatis untuk kontrak ETLA
    2. Mengalihkan jenis kontrak dalam Adobe Admin Console yang ada
    3. Paket Insentif Nilai (VIP) di Tiongkok
    4. Bantuan Pemilihan VIP
  14. Laporan & log
    1. Log Audit
    2. Laporan tugas
    3. Log Konten
  15. Dapatkan bantuan
    1. Hubungi Layanan Pelanggan Adobe
    2. Opsi dukungan untuk akun tim
    3. Opsi dukungan untuk akun perusahaan
    4. Opsi dukungan untuk Experience Cloud

This document is targeted at organizations with existing Creative Cloud, Document Cloud, and Acrobat licenses through an Enterprise Term License Agreement (ETLA) or Value Incentive Plan (VIP) subscription that are migrating to a different Buying Program or license type.

Note:

If the license type of your organization changes, to continue working your end users will need to sign out of any Adobe product or service and then sign back in with the same credentials.

For desktop products such as Photoshop, Acrobat, Illustrator, use the Sign out and Sign in options in the Help menu. On Adobe.com, use the icon in the upper-right corner to sign out and then sign back.

  • For ETLA customers, please allow at least 30 days of product overlap.
     To ensure continued access to Adobe apps and services, complete the migration prior to Anniversary date. For details on ETLA contract expiry, read this article. 
  • For VIP customers, please purchase licenses prior to your Anniversary date, and assign licenses before the renewal window closes on your current VIP subscription term.
  • CLP or TLP customers can migrate from serialized Acrobat or Creative Suite to named-user licenses by following migration instructions here.

Current VIP members that have purchased Creative Cloud for enterprise or Acrobat (for enterprise) through VIP may quickly assign licenses during their renewal window using Quick License Assignment. Eligible Quick License Assignment customers meet the following criteria:

  • Products are the same
    1. The customer's renewal window is open (30 days before or after the VIP agreement anniversary date).
    2. The enterprise products on the order are new SKUs and are equivalent to the team versions of the products in the current term.
    3. The enterprise license order quantity is greater than or equal to the existing team license quantity.
  • Products are higher value
    1. The customer's renewal window is open.
    2. The enterprise products on the order are new SKUs that are "higher value" products than the team products in the current term.
    3. The enterprise license order quantity is greater than or equal to the existing team license quantity.
  • Quick License Assignment will not be available when
    • The quantity of enterprise licenses on the order is fewer than the number of existing team licenses.
    • The order is placed for "higher value" enterprise products than the team products in place, but the quantity of ordered enterprise licenses is fewer than the quantity of existing team licenses.
    • If the order is placed with mixed products—team and enterprise—regardless of the quantity.
    • If the customer already purchased team and enterprise products prior to the renewal period.
    • If enterprise renewal SKUs are used for the new enterprise order.
    • If the enterprise product order is for a different VIP agreement number.
    • If the current team products include products that do not have enterprise versions.

Once your organization’s enterprise purchase order has processed with Adobe, you will receive a confirmation email with instructions.

The email indicates the day you must transfer users from team licenses to enterprise licenses in the Admin Console before they lose access.

Within the Admin Console, you will be prompted to assign licenses using Quick License Assignment:

Confirm the number of licenses for assignment.

Confirm that the team product licenses that are being un-assigned match the enterprise licenses that are being assigned. 

You will receive an email confirmation when it’s complete.

Download the results report within the Admin Console to validate all licenses were assigned.

Your end-users will not experience a lapse in product service if complete before the specified date within your confirmation email.

Next, schedule your 1:1 onboarding call with and Adobe Onboarding Specialist (if you haven’t already) to learn about everything the Admin Console has to offer, like Administrative Roles and Identity.

Note:

Quick License Assignment does not migrate users with pending invitations in the Team Admin Console.

Assign licenses to users via bulk operation using a CSV template you download from the Admin Console. This scenario is for:

  • VIP customers that fall outside of the requirements for the Quick License Assignment 
  • VIP customers that need to assign licenses to users outside of their renewal window
  1. Once you get access to Admin Console and your licenses are added, navigate to Users > Users.

  2. Click  in the upper-right corner of the Users page, and choose Edit User Details by CSV from the drop-down list.

  3. In the Edit Users by CSV dialog box, click Download CSV template and choose Current user list.

    For a description of the fields in the downloaded file, see CSV File format.

  4. Add license assignments to the downloaded CSV file. Then, drag the updated CSV file to the Edit Users by CSV dialog box and click Upload.

    You will receive an email confirmation when it’s complete.

Download the results report within the Admin Console to validate all licenses were assigned.

Next, schedule your 1:1 onboarding call with and Adobe Onboarding Specialist (if you haven’t already) to learn about everything the Admin Console has to offer, like Administrative Roles and Identity.

If you currently have a VIP subscription and are migrating your users to ETLA, use the following bulk procedure to quickly migrate your users:

  1. Log into the Admin Console and navigate to the organization to which your VIP users belong.

  2. Navigate to Users > Users.

  3. Click  in the upper-right corner of the Users page, and choose Export users list to CSV.

  4. Navigate to the ETLA organization to which you want to migrate your VIP users.

  5. Navigate to Users > Users.

  6. Click Add Users by CSV.

  7. Click Download CSV template.

    To the downloaded CSV file, add the VIP users from the CSV file that you downloaded in Step 3, above.

  8. Upload the updated CSV file.

You will receive an email confirmation when your users are added to the ETLA organization.

Download the results report within the Console to validate all licenses were assigned.

Next, schedule your 1:1 onboarding call with and Adobe Onboarding Specialist (if you haven’t already) to learn about everything the Admin Console has to offer, like Administrative Roles and Identity.

For troubleshooting tips for bulk uploading to the Admin Console, see Troubleshoot bulk user upload.

If you currently have a ETLA subscription and are migrating your users to VIP, use the following bulk procedure to quickly migrate your users:

  1. Log into the Admin Console and navigate to the organization to which your ETLA users belong.

  2. Navigate to Users > Users.

  3.  

     

    Click  in the upper-right corner of the Users page, and choose Export users list to CSV.

  4. Navigate to the VIP organization to which you want to migrate your ETLA users.

  5. Navigate to Users > Users.

  6. Click Add Users by CSV.

  7. Click Download CSV template.

    To the downloaded CSV file, add ETLA VIP users from the CSV file that you downloaded in Step 3, above.

  8. Upload the updated CSV file.

You will receive an email confirmation when your users are added to the VIP organization.

Download the results report within the Console to validate all licenses were assigned.

Next, schedule your 1:1 onboarding call with and Adobe Onboarding Specialist (if you haven’t already) to learn about everything the Admin Console has to offer, like Administrative Roles and Identity.

For troubleshooting tips for bulk uploading to the Admin Console, see Troubleshoot bulk user upload.

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Konferensi Kreativitas

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Adobe MAX 2024

Adobe MAX
Konferensi Kreativitas

14–16 Oktober Miami Beach dan online

Adobe MAX

Konferensi Kreativitas

14–16 Oktober Miami Beach dan online