Manage directory users

For Enterprise and Federated ID type users

When you set up user identity on the Admin Console (for Enterprise ID or Federated ID), you must create directories. Then, link your domains to these directories. When you add Enterprise ID or Federated ID type users to the Admin Console, these users are also marked as directory users.

You can see these users in the Directory Users list grouped by their directories. This implies that, if your multiple domains are linked to a single directory, the users with email addresses in all the domains are listed in this directory. Since every new user Enterprise ID or Federated ID type user is linked to a business profile, the user will also be available in the Business ID directory.

Learn more about managing directories and domains.

For Business ID type users

If you're using Business IDs on the Admin Console (for example, teams customers), a single directory is created and all Business ID users are put into this directory.

View directory users

To view the directory users in your organization:

See details of the description of the fields in the User list.

Permanently delete users

If you remove users (individually or in bulk) from the Admin Console, the users are removed from the User list. However, these users are still retained in the Directory Users list. Use the following procedure to permanently remove deleted users from the Admin Console:

Permanently delete users in bulk via CSV

If you have many users in your directory users list, use the bulk CSV removal to avoid selecting users manually:

The users listed in the CSV file are permanently removed from the Admin Console.

Restore deleted users

If you inadvertently remove users (individually or in bulk) from the Admin Console (either individually or in bulk), you can go to the Directory Users list and restore these users. However, you can’t recover the users removed from the Directory users section.