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Automated Asset Migration FAQ

  1. Adobe Enterprise & Teams: Panduan administrasi
  2. Rencanakan penerapan Anda
    1. Konsep dasar
      1. Pemberian lisensi
      2. Identitas
      3. Manajemen pengguna
      4. Penerapan aplikasi
      5. Ikhtisar Admin Console
      6. Peran admin
    2. Panduan Penerapan
      1. Panduan penerapan Pengguna Bernama
      2. Panduan Penerapan SDL
      3. Terapkan Adobe Acrobat 
    3. Terapkan Creative Cloud for Education
      1. Beranda penerapan
      2. Wizard Orientasi K-12
      3. Penyiapan sederhana
      4. Menyinkronkan Pengguna
      5. Roster Sync K-12 (AS)
      6. Konsep pemberian lisensi utama
      7. Opsi penerapan
      8. Kiat ringkas
      9. Setujui aplikasi Adobe di Admin Console Google
      10. Aktifkan Adobe Express di Google Classroom
      11. Integrasi dengan Canvas LMS
      12. Integrasi dengan Blackboard Learn
      13. Mengonfigurasi SSO untuk Portal Distrik dan LMS
      14. Tambahkan pengguna melalui Roster Sync
      15. FAQ Kivuto
      16. Pedoman kelayakan institusi Primer dan Sekunder
  3. Atur organisasi Anda
    1. Tipe identitas | Ringkasan
    2. Atur identitas | Ringkasan
    3. Atur organisasi dengan Enterprise ID
    4. Atur federasi dan sinkronisasi Azure AD
      1. Atur SSO dengan Microsoft melalui Azure OIDC
      2. Tambahkan Azure Sync ke direktori Anda
      3. Sinkronisasi peran untuk Pendidikan
      4. FAQ Azure Connector
    5. Atur Google Federation dan sinkronkan
      1. Atur SSO dengan Google Federation
      2. Tambahkan Google Sync ke direktori Anda
      3. FAQ Google federation
    6. Atur organisasi dengan Microsoft ADFS
    7. Mengatur organisasi untuk Portal Distrik dan LMS
    8. Atur organisasi dengan Penyedia Identitas lainnya
      1. Buat direktori
      2. Verifikasi kepemilikan domain
      3. Tambahkan domain ke direktori
    9. Pertanyaan umum dan pemecahan masalah SSO
      1. Pertanyaan Umum SSO
      2. Pemecahan Masalah SSO
      3. Pertanyaan umum tentang pendidikan
  4. Kelola pengaturan organisasi Anda
    1. Kelola domain dan direktori yang ada
    2. Aktifkan pembuatan akun otomatis
    3. Atur organisasi melalui kepercayaan direktori
    4. Bermigrasi ke penyedia autentikasi baru 
    5. Pengaturan aset
    6. Pengaturan autentikasi
    7. Kontak privasi dan keamanan
    8. Pengaturan Console
    9. Mengelola enkripsi  
  5. Mengelola pengguna
    1. Ikhtisar
    2. Peran administratif
    3. Strategi manajemen pengguna
      1. Mengelola pengguna secara individu   
      2. Mengelola banyak pengguna (CSV Massal)
      3. User Sync Tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Tetapkan lisensi ke pengguna Tim
    5. Tambahkan pengguna dengan domain email yang cocok
    6. Mengubah jenis identitas pengguna
    7. Mengelola grup pengguna
    8. Mengelola pengguna direktori
    9. Mengelola pengembang
    10. Memigrasikan pengguna yang ada ke Adobe Admin Console
    11. Memigrasikan manajemen pengguna ke Adobe Admin Console
  6. Mengelola produk dan hak
    1. Mengelola produk dan profil produk
      1. Mengelola produk
      2. Beli produk dan lisensi
      3. Mengelola profil produk untuk pengguna perusahaan
      4. Mengelola aturan penugasan otomatis
      5. Beri hak kepada pengguna untuk melatih model kustom Firefly
      6. Meninjau permintaan produk
      7. Mengelola kebijakan layanan mandiri
      8. Mengelola integrasi aplikasi
      9. Mengelola izin produk di Admin Console  
      10. Mengaktifkan/menonaktifkan layanan untuk profil produk
      11. Aplikasi Tunggal | Creative Cloud untuk perusahaan
      12. Layanan opsional
    2. Mengelola lisensi Perangkat Bersama
      1. Yang baru
      2. Panduan penerapan
      3. Buat paket
      4. Pulihkan lisensi
      5. Kelola profil
      6. Toolkit pemberian lisensi
      7. FAQ Pemberian Lisensi Perangkat Bersama
  7. Mulai menggunakan Global Admin Console
    1. Mengadopsi administrasi global
    2. Memilih organisasi Anda
    3. Mengelola hierarki organisasi
    4. Mengelola profil produk
    5. Mengelola administrator
    6. Mengelola grup pengguna
    7. Memperbarui kebijakan organisasi
    8. Mengelola templat kebijakan
    9. Mengalokasikan produk ke organisasi turunan
    10. Menjalankan pekerjaan yang tertunda
    11. Menjelajahi wawasan
    12. Mengekspor atau mengimpor struktur organisasi
  8. Kelola penyimpanan dan aset
    1. Penyimpanan
      1. Kelola penyimpanan perusahaan
      2. Adobe Creative Cloud: Pembaruan pada penyimpanan
      3. Kelola penyimpanan Adobe
    2. Migrasi aset
      1. Migrasi Aset Otomatis
      2. FAQ Migrasi Aset Otomatis  
      3. Kelola aset yang ditransfer
    3. Klaim kembali aset dari pengguna
    4. Migrasi aset siswa | hanya untuk EDU
      1. Migrasi aset siswa otomatis
      2. Migrasikan aset Anda
  9. Kelola layanan
    1. Adobe Stock
      1. Paket kredit Adobe Stock untuk tim
      2. Adobe Stock untuk perusahaan
      3. Gunakan Adobe Stock untuk perusahaan
      4. Persetujuan Lisensi Adobe Stock
    2. Font khusus
    3. Adobe Asset Link
      1. Ikhtisar
      2. Buat grup pengguna
      3. Konfigurasikan Adobe Experience Manager Assets
      4. Konfigurasikan dan instal Adobe Asset Link
      5. Kelola aset
      6. Adobe Asset Link untuk XD
    4. Adobe Acrobat Sign
      1. Atur Adobe Acrobat Sign untuk perusahaan atau tim
      2. Adobe Acrobat Sign - Administrator fitur tim
      3. Kelola Adobe Acrobat Sign di Admin Console
    5. Creative Cloud untuk perusahaan - keanggotaan gratis
      1. Ikhtisar
  10. Terapkan aplikasi dan pembaruan
    1. Ikhtisar
      1. Menerapkan dan mengirimkan aplikasi dan pembaruan
      2. Paket untuk diterapkan
      3. Siapkan untuk menerapkan
    2. Buat paket
      1. Aplikasi paket melalui Admin Console
      2. Buat Paket Pemberian Lisensi Pengguna Bernama
      3. Templat Adobe untuk paket
      4. Kelola paket
      5. Kelola lisensi perangkat
      6. Pemberian lisensi nomor seri
    3. Sesuaikan paket
      1. Sesuaikan Aplikasi desktop Creative Cloud
      2. Sertakan ekstensi dalam paket Anda
    4. Terapkan Paket 
      1. Terapkan paket
      2. Terapkan paket Adobe menggunakan Microsoft Intune
      3. Terapkan paket Adobe dengan SCCM
      4. Terapkan paket Adobe dengan ARD
      5. Instal produk di folder Pengecualian
      6. Hapus instalan produk Creative Cloud
      7. Gunakan edisi perusahaan toolkit penyediaan Adobe
      8. Pengidentifikasi pemberian lisensi Adobe Creative Cloud
    5. Kelola pembaruan
      1. Ubah manajemen untuk pelanggan perusahaan dan tim Adobe
      2. Terapkan pembaruan
    6. Adobe Update Server Setup Tool (AUSST)
      1. Ikhtisar AUSST
      2. Atur server pembaruan internal
      3. Pertahankan server pembaruan internal
      4. Kasus penggunaan umum AUSST   
      5. Pecahkan masalah server pembaruan internal
    7. Adobe Remote Update Manager (RUM)
      1. Gunakan Adobe Remote Update Manager
      2. Atasi kesalahan RUM
    8. Memecahkan masalah
      1. Memecahkan masalah kesalahan penginstalan dan penghapusan instalan aplikasi Creative Cloud
      2. Kueri mesin klien untuk memeriksa apakah suatu paket diterapkan
      3. Pesan kesalahan "Penginstalan Gagal" paket Creative Cloud
  11. Kelola akun Teams Anda
    1. Ikhtisar
    2. Memperbarui detail pembayaran
    3. Kelola faktur
    4. Ubah pemilik kontrak
    5. Ubah paket Anda
    6. Ubah pengecer
    7. Batalkan paket Anda
    8. Kepatuhan Permintaan Pembelian
    9. Kelola tim Anda di Adobe Express
  12. Perpanjangan
    1. Keanggotaan Teams: Perpanjangan
    2. Perusahaan di VIP: Perpanjangan dan kepatuhan
  13. Kelola kontrak
    1. Tahapan kedaluwarsa otomatis untuk kontrak ETLA
    2. Mengalihkan jenis kontrak dalam Adobe Admin Console yang ada
    3. Paket Insentif Nilai (VIP) di Tiongkok
    4. Bantuan Pemilihan VIP
  14. Laporan & log
    1. Log Audit
    2. Laporan tugas
    3. Log Konten
  15. Dapatkan bantuan
    1. Hubungi Layanan Pelanggan Adobe
    2. Opsi dukungan untuk akun tim
    3. Opsi dukungan untuk akun perusahaan
    4. Opsi dukungan untuk Experience Cloud
Note:

We're updating organizations (teams or enterprises) to the Enterprise storage model to enable enterprise storage and other enterprise-level features for Adobe ID users.

You'll be notified when your organization is scheduled for the update. After the update, the Adobe ID users are moved to enterprise storage, and the organization directly controls their business profiles.

Frequently Asked Questions

The purpose of Asset Migration is to move the enterprise user's content from their company assigned Adobe ID account to their new enterprise account. This process can be triggered after the IT Admin migrates the user's account from Adobe ID to Enterprise ID/Federated ID.

The IT Admin of the organization/enterprise initiates the account Identity transfer. Then, the employee triggers the actual Asset Migration process by providing Adobe their consent to migrate their content.

Adobe cannot migrate your content from your Adobe ID account without your consent for the following reasons.

  • When you use your Adobe ID, you retain complete control over files and data associated with your Adobe ID account. When you use an Enterprise ID or Federated ID, it is the enterprise that owns and controls this content.
  • Your contract with Adobe as the end user of an Adobe ID account states that the users retain complete control over the files and data associated with their ID.
  • Also, Adobe cannot move your content without your consent as per the Federal Stored Communications Act (the SCA), 18 U.S.C. Sections 2701-271.

The Asset Migration process moves all the supported content from your company assigned Adobe ID account to your new enterprise account.

If you do not want to migrate your personal content, you must remove the content from your Adobe ID account before you start the migration process. You can manually download/move your personal content to your desktop. After the migration is completed, your old company assigned Adobe ID account is converted to a new free personal Adobe ID account. You can manually transfer the downloaded content to this new personal Adobe ID account.

All the supported content in your old Adobe ID account is transferred to the new enterprise account. This process is an all-or-nothing migration process, the user cannot choose which data files/content to migrate.

Content that is migrated

  • Adobe Acrobat Sign
  • Adobe Express creations
  • Adobe Express published
  • Adobe XD prototypes
  • Behance/Portfolio
  • Application preferences
  • Cloud documents
  • Comments
  • Creative Cloud Libraries
  • Files (Creative Cloud and Document Cloud)
  • Folders
  • Library data
  • Mobile creations (DCX)
  • Share links
  • Versions

Content that is not migrated

  • Activity feed
  • Adobe Anywhere
  • Adobe Color
  • Adobe Stock
  • Adobe Story
  • Adobe Fonts
  • Fill & Sign user profile data
  • Lightroom
  • Videos published from Mobile Apps

Note: The content that is not migrated is still available under your Adobe ID account.

To take a backup of catalogs created using Lightroom Classic CC, see Back up a catalog.

For Lightroom CC, you can take a local backup by enabling Save all original images in specified location in the local storage environment setting. For details, see Set preferences.

After your IT Admin migrates your account from Adobe ID to Enterprise ID/Federated ID, you must migrate the content manually in the below cases.

  • There is no Creative Cloud storage or Document Cloud storage associated with the plans assigned to you by your company administrator. To migrate content automatically, you must have been granted access to both.
  • The country associated to your new enterprise account is not in the same region as the country associated to your previous Adobe ID account.

No, your content cannot be migrated across different regions. If your content is located in U.S., the content stays there. A multi-region content transfer (move or copy) is not supported. You can transfer the content manually to your new enterprise account, see Transfer Assets.

The end-to-end Asset Migration process takes less than five minutes to complete, after which you have access to your new enterprise account. However, if you have many shares, it is possible that you do not immediately see all your links, bookmarks, invites, and collaborations. This process could take several minutes to complete after you are signed into your new enterprise account.

After the process is complete, the new Enterprise ID/Federated ID account looks exactly like your original Adobe ID account. The original Adobe ID account would now be empty and converted to a personal Adobe ID account.

No, the Asset Migration Consent page does not appear when you sign in with your Adobe ID account.

You cannot transfer the Stock purchases due to the licensing differences between individual and enterprise Stock agreements. You can repurchase the Stock items under the terms of your enterprise account.

Once the content is migrated, the Share service migrates the sent files. So, all outstanding links and sent files are also associated with the new enterprise account. During the migration of the Share service, users are temporarily unable to access files sent through the service. Once the migration is complete, all outstanding links work and all sent files are listed with the new enterprise account.

  • You can defer your decision to sign in to your new enterprise account and continue signing in to your Adobe ID account any number of times to analyze, save, sync, and remove personal content.
  • If you sign in to your enterprise account, but want to defer giving consent, you can click Go Back to Sign in. Then, sign back in to the Adobe ID account. 
  • However, if you sign in to your enterprise account and click No, I Want to Move My Content Manually Later, you cannot initiate the automated Asset Migration process again. To transfer the content manually to your new enterprise account, see Transfer Assets.

It is not recommended to add content to the new enterprise account before completing the Asset Migration process. However, if there is any content in the enterprise account, it is lost if you give consent to the Asset Migration process. If this content is important, you must save it on your desktop and then manually move it to your enterprise account after the migration is complete.

It is recommended that you do not initiate Asset Migration simultaneously from multiple devices. When you try to sign in from multiple devices or apps, all of them display the Asset Migration Consent page, if you have not already taken an action on one of the Consent pages.

Once you select an option (Yes/No) for migration on one of the Content pages, the system records your first response and proceeds with Asset Migration accordingly. If you try to initiate Asset Migration from another device or app, while the migration is in process, you get the Temporarily Unavailable message.

Once you initiate Asset Migration from one (primary) device, you are automatically signed out of your Adobe ID account on all other (secondary) devices until Asset Migration is completed. Once completed you are automatically signed in to your new enterprise account on your primary device. Sign back in to your new enterprise account on all the secondary devices.

To claim or take control of your personal Adobe ID account, you are required to change it's user name and password. Once done, you no longer receive pending invites in your personal Adobe ID account.

If your active window freezes after giving consent, close the window/app and try to sign in again to your new Enterprise ID/ Federated ID account to reinitiate the Asset Migration process. If you still experience any error, contact your organization IT Admin for support.

If you get the error message before the Asset Migration process is completed, click Cancel and Go Back to Sign in. And, sign in again to your Enterprise ID/Federated ID account.

  • If the Asset Migration Consent page displays, then initiate the Asset Migration process again.
  • If you successfully sign in to your account, check if your content is migrated- Creative Cloud FilesDocument Cloud Files.
  • If you experience any errors, contact your organization IT Admin for support.

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Konferensi Kreativitas

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Adobe MAX 2024

Adobe MAX
Konferensi Kreativitas

14–16 Oktober Miami Beach dan online

Adobe MAX

Konferensi Kreativitas

14–16 Oktober Miami Beach dan online