New releases missing from Apps panel

Last updated on Oct 14, 2026

Learn how to restore missing app releases in Creative Cloud using sign-out, sign-in, and manual download steps.

Creative Cloud apps are facing activation or caching issues

Signing out and signing back in can reset the Creative Cloud desktop app and activate all installed apps and services associated with your account.

Select the Creative Cloud icon in the Windows taskbar or the macOS menu bar to open the Creative Cloud desktop app.

Select the Account icon in the upper-right corner, and then select Sign out.

If the issue persists, download the latest version of the app from the Creative Cloud apps catalog.

After signing back in, check whether the latest version of the app is available in the Creative Cloud desktop app.

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