It’s easy to upgrade and change from one plan to another.

Before you begin: Which account page do you see?

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We've been busy!

We're working hard to improve your experience. We are transitioning to a redesigned account page. So we can direct you to the right content, first see which account page you have.


  1. Sign in to your Adobe account (use the email address you provided when you set up your account).

  2. Click the page below that matches your account page, and you'll find the correct instructions.

Upgrade your plan or review your options

You can upgrade your month-to-month plan to an annual plan—paid either monthly or once a year—without incurring a cancellation charge on your existing plan. Upon upgrading, you’ll receive a refund for the unused portion of your previous membership.

  1. Sign in to your Adobe ID account with your Adobe ID (usually your email) and password.

  2. Under Plans & Products, click Manage plan.

    Manage plan

    Note:

    Don't see the Manage plan link? Contact us to change your Creative Cloud plan.

  3. Do one of the following:

    • Under Plan details, click Switch plan. You can also view details of your current plan.
    • If Switch plan is not displayed (as in the screen on the right below), contact us to change your plan. In countries served by Digital River, Adobe's e-commerce partner, it’s not possible to make changes online.
    Switch plan
    One of the two screens is displayed, depending on your country. If you see the screen on the left, click Switch plan. If you see the screen on the right, contact us to cancel your plan.
  4. If you clicked Switch plan, choose from a list of available plans. To scroll through the plans, click the arrow to the right. 

    find-plan

    When you see the plan that you want to switch to, click Choose this plan. The following example shows how to switch to the Creative Cloud annual prepaid plan.

    Select-Creative-Cloud-annual-prepaid-plan
    • If you don’t see the plan that you want to change to (for example, multiple apps plan to a Creative Cloud annual plan, or individual plan to a team plan), contact us.
    • You may need to cancel your existing membership to enable the switch. Before you cancel your membership, understand the Adobe subscription and cancellation terms.
  5. On the confirmation page, review the terms and conditions, and then click Switch plan.

    Your membership is activated and Creative Cloud desktop app now displays your current entitlement status.

    Note:

    If your new membership plan is not activated automatically, sign out and sign back in to Creative Cloud. For detailed instructions, see Sign in and sign out to activate Creative Cloud apps.

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