Sign in to your Adobe account.
Last updated on
Jan 27, 2026
Learn how to update the primary email address for your individual Adobe account.
Your primary email address is your Adobe ID and is used for sign-in and account-related communications. Keeping it up to date helps ensure you continue to receive important notifications.
Note
If you're part of an Adobe Teams or Enterprise account, contact your Adobe admin to change the primary email address.
Go to the Account information and access section, and select Change next to Primary email (Adobe ID).
Enter your new email address and select Change.
Enter the verification code that you receive in your email and select Verify.
You’ll see a success notification and receive a confirmation email once your primary email address is updated.
Change the primary email to an email address used on another Adobe account
You may see the message “Your account changes couldn’t be saved” if the email address you want to use is already associated with another Adobe account. An email address can be used as the primary email for only one Adobe account at a time.
If the email address you want to use is already associated with a different Adobe account, you must first remove it from that account before using it as the primary email on another account.
Sign in to the Adobe account that is currently using the email address.
Go to the Account information and access section, and select Change next to Primary email (Adobe ID).
Change the primary email address to a different email address that you own, and then complete the verification process.
After the primary email address is updated, sign out of the account.
Sign in to the Adobe account where you want to use the email address.
Go to the Account information and access section, and select Change next to Primary email (Adobe ID).
Enter the email address you want to use, and then select Change.
Enter the verification code sent to you, and then select Verify.
Once verification is complete, the email address is set as the primary email for the Adobe account you selected.
