Reset your Adobe password

Last updated on Jan 27, 2026

Learn how to reset a forgotten password or change your password for enhanced security.

Reset your password if you don’t remember the old password

Go to https://account.adobe.com and select Get help signing in.

The Get help signing in button, available at the bottom of the Sign in window, provides the option to reset your account password.
You can also enter your email address and select Continue. Then select Reset your password in the Get help window.

Select Reset your password.

The Reset your password button, located on the right side of the screen in the Get Help window, provides the option to reset your account password.
You can set up a new password for your Adobe account.

Enter your email address and select Continue.

In the Verify your identity window, enter the code sent to your email address.

The field to enter a verification code, available in the Verify your identity window on the sign-in page, allows you to enter your code and verify your identity.
If you didn’t receive a code, select Resend Code or use an alternative method.

Note

If you have added a phone number and enabled two-step verification, you'll receive a code on your phone number as well to verify your identity.

In the Update your password window, enter your new password twice to confirm, then select Update Password.

The Update Password button, located on the right side of the Update your password window, allows you to change your Adobe password to a new one.
You can also sign out of your active logins when you update your password.

You've successfully reset your Adobe password.

Change your password if you remember the old password

Sign in to your Adobe account.

In the Sign-in and security page, go to the Password section and select Change.

The Change button, located on the right side of the screen in the Password section, allows you to update your Adobe password.
Ensure that you know your password.

In the Verify your identity window, enter your current password and select Continue.

In the Update your password window, enter your new password in both fields, and then select Update Password.

The Update Password button, located on the right side of the Update your password window, allows you to change your Adobe password to a new one.
Select the checkbox to sign out of your active logins.

You've successfully changed your Adobe password.