Add or update your phone number

Last updated on Jan 27, 2026

Learn how to change your phone number or add a new one in your Adobe account.

Adding a phone number to your Adobe account allows you to:

  • Use it for account recovery if you forget your password or lose access to your email address.
  • Verify your identity with a text message if you’ve enabled two-step verification.
  • Receive security alerts about sign-ins and account changes.

Sign in to your Adobe account.

In the Account page, go to the Account information and access section and select Add or Change beside Mobile phone.

The Add button, located on the right side of the screen in the Mobile phone area under Account information and access, allows you to add a phone number.
Adding or updating a phone number requires verification.

Note

If you've already added a phone number, select Change to update it with a new one.

In the Enter your mobile phone number window, use the dropdown menu to select your country.

The dropdown menu, available when you select the downward arrow icon in the window to enter a phone number, allows you to select your country.
You can see the country codes with the respective country names.

Enter your mobile phone number and select Add.

The Add button, available in the bottom-right of the Enter your phone number dialog box, allows you to proceed after adding your phone number.
The system automatically formats your number based on your country.

Enter the code sent to your phone, and then select Confirm.

The Confirm button, available in the Confirm your number dialog box, allows you to verify that you’re using the entered phone number.
If you didn’t receive a code, verify that your phone number is correct and select try again.

Select Turn on to allow mobile notifications.

The Turn on button, available in the Enable mobile notifications dialog box, allows you to receive notifications on your phone number.
Turn this on to receive urgent alerts such as two-step verification and recovery codes.

You’ve successfully added or updated your phone number.