Reactivate your Adobe account

Last updated on Jan 27, 2026

Learn how to reactivate your Adobe account and restore access to Adobe apps and services.

Note

You can restore your account within 27 days of deleting the account.

Enter the email address of your deleted account and select Continue.

In the Retrieve Adobe account? window, select Retrieve.

The Retrieve button, available in the Retrieve Adobe account window on the sign-in page, allows you to reactivate your recently deleted account.
The option to retrieve the deleted account won’t be available after 27 days of deletion.

Enter your Adobe account password and select Continue to reactivate your account.

What happens after you reactivate your account

When you reactivate your account:

  • You regain access to your files and documents.
  • Your previous plan is automatically canceled and converted to a free membership.
  • You can buy a new plan.