Sign in to your Adobe account.
Last updated on
Jan 27, 2026
Learn how you can opt in or out of receiving marketing-related communications from Adobe.
You can opt out of Adobe marketing emails, phone calls, and mail while keeping your account active. Adobe sends marketing communications about events, app updates, news, service opportunities, and research findings. These messages are separate from account-related notifications, such as password resets and billing alerts.
You can customize how you receive marketing communications from Adobe separately from your account-related messages. Based on your preferences, you may receive marketing updates by email, phone, or mail.
Allow marketing communication from Adobe
Under Latest from Adobe, select Add if you haven’t added required communication details to your Adobe account.
If you want to receive email communications but don't use the email associated with your Adobe account, update your primary email address.
Once done, select the checkboxes next to the preferred communication method to allow marketing communication.
Note
When creating an Adobe account, you'll be asked to choose your email marketing preferences in most countries. In Germany, you'll receive a separate email to approve marketing communications. Until approved, a hyphen appears next to Email to indicate pending status.
Stop marketing communication from Adobe
Sign in to your Adobe account.
Under Latest from Adobe, deselect the checkbox next to the required communication method to stop receiving marketing communication.
