Get answers to frequently asked questions when you receive a notification indicating that your Adobe plan doesn’t align with your primary country of use.
Your primary country of use doesn’t match the country associated with your purchase. Adobe prices and any updates made are based on the country where the plan is purchased and primarily used. To resolve this issue, you need to contact Adobe Support to update your plan to align with your primary country of use.
No. Adobe subscriptions and licenses are geo-specific. Therefore, your country of purchase is required to align with your primary country of use.
If you purchase an Adobe subscription or license, you must not install or deploy the software outside of the country where you purchased it unless otherwise permitted under a volume licensing program you have entered into with us.
You can continue using your Adobe plan while traveling, subject to availability. If you stay in another country for an extended period, contact Adobe Support to update your primary country of use.
While our web pages can be accessed from anywhere in the world, some services and software might not be available in every country. Access to certain services or software may be restricted in some regions, and may not be available in all languages.
We recommend that you review product-specific terms and ensure that your Adobe services and software are available in your location. For assistance with plan availability, contact Adobe Support.
If you have an active subscription, you can change the region you've moved to within the Adobe Account Overview page (lower-left).
Once you've changed your region, you can contact Adobe Support to change the country associated with your Adobe account.
Learn more about how to change the country associated with your Adobe account when you move to another country.
To update your plan to align with your primary country of use, contact Adobe Support for assistance.
