Adobe apps and services are designed to work with the latest operating systems and browsers. Learn what to do if you receive a warning to update your operating system or browser.
Adobe may block your sign-in when your browser or operating system doesn't meet current security standards. In this case, you'll see a warning that your browser or operating system is no longer supported, and your Adobe app will redirect you to help pages instead of letting you continue.
This happens because Adobe requires modern browsers for secure authentication, and using software can create security risks during the sign-in process.
Your operating system or browser is outdated
Update your web browser.
Restart your computer after installing updates.
Sign in to your Adobe apps again.
Your app is outdated
The error may occur because you're running an outdated version of the Adobe app that isn't compatible with the current security requirements. To resolve the issue, check for app updates and install any available ones.
