User Guide

Delete user data in Adobe Acrobat Analyzer

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  1. Acrobat Analyzer overview
  2. Service-level Documents
    1. System Requirements
    2. Product Constraints
    3. Transaction consumption
    4. Release Notes
    5. Technical notes and release schedule
  3. Admin and configuration
    1. Overview
    2. Enable user access
    3. Delete users
    4. In-app settings
      1. General settings
      2. User Management
      3. Asset Management (Collections)
      4. Audit Logs (Reports)

  4. User guide
    1. The Home page
    2. Files and Collections
      1. Overview of collections
      2. Create a manual upload collection
      3. Create a Linked Collection 
      4. Share a Collection
      5. Edit a collection
        1. Editing collections overview
        2. Upload a file to a collection
        3. Add an already uploaded file 
        4. Remove a file from the collection
      6. Filter a collection
      7. Delete a collection
      8. Open a file
      9. Tag a file
      10. Compare files
      11. Delete a file
    3. Attributes
      1. Overview of attributes
      2. Tips for creating successful attributes
      3. Create and evaluate an attribute - walkthrough
      4. Create a custom attribute
      5. Table attributes
      6. Review extracted attributes
      7. Evaluate and refine your attribute
      8. Validate an attribute's extraction
      9. Refresh a collection's attributes
      10. Manually override an attribute's value
      11. Re-extract an attribute's value
      12. Export attribute values
      13. Download attribute definitions
      14. Upload attribute definitions
      15. Disable an attribute
    4. Integrations
      1. SharePoint setup
        1. Add a SharePoint account with automatic folder sync
        2. Trigger a manual refresh
  5. API
    1. REST Methods
    2. API Overview
  6. Onboarding
    1. Things
  7. Support
    1. FAQ and common issues
    2. Contact Support - Report attribute issues

Permanently remove a user and all data they own from Adobe Acrobat Analyzer.

Delete user data when your organization needs to remove a user’s information from Acrobat Analyzer. Deleting a user removes all data they own, including shared collections and attributes that other users may rely on.

This action is permanent. Before you delete a user, preserve any data your organization needs to retain.

Before you begin

  • You must be a System Admin or Privacy Admin. Either role provides access to delete user data.
  • There is no way to preview all data that will be deleted. Review ownership carefully before proceeding.
  • Review any collections, files, attributes, or extracted values owned by the user.
  • Preserve any data that other users or business processes depend on.
  • You can delete up to 10 users at one time
Alert

Deleting a user permanently removes all data they own. This includes collections, files, attributes, and extracted values—even if shared with other users. This action cannot be undone.

Preserve user-owned data before deletion

This is the only way to retain user-owned data before deletion. If you skip this, all data owned by the user will be permanently deleted.

All non-sample assets in Acrobat Analyzer are owned by a user. Sharing gives other users access, but it does not change ownership. There is no process to transfer ownership of collections, attributes, or files.

To preserve a user’s data before deletion:

  • Share the user’s collections with an administrator account.
  • Download the files and available extracted data.
  • Re-upload the files under another user account.

Delete user data

  1. Go to Settings > User Management > Users.

  2. Select the users whose data you want to delete.

    Users table showing multiple users selected with the Delete User Information action enabled.
    Review your selection carefully before proceeding.

  3. Select Delete User Information.

    • The action is available when 1 to 10 users are selected.
    • If more than 10 users are selected, Delete User Information is disabled.
    Users table showing more than ten users selected with the Delete User Information action disabled and a warning message displayed.
    Reduce your selection to continue with deletion.

  4. Review the confirmation dialog.

    • Confirm that the affected users are correct.
    • Confirm that you understand all data owned by the selected users will be permanently deleted.
    Confirmation dialog listing selected users and warning that all associated data will be permanently deleted.
    Confirm the users and understand the impact before proceeding.

  5. Select Confirm.

    A confirmation message indicates that deletion is in progress. Deletion runs asynchronously and may take time to complete depending on the amount of data.

Things to know

  • Think of a user as the container for their data. Deleting the user deletes everything inside that container.
    • Assets belong to the user who created them. Sharing provides access, not ownership.
    • Deleting a user removes all assets they own, even if those assets are shared with other users.
    • Other users may lose access to shared collections, files, attributes, and extracted values owned by the deleted user.
  • There is no recycle bin, undo action, or ownership transfer option after deletion begins.
  • There is no built-in view to list all assets owned by a user before deletion.
  • Some system-level records may be retained for audit, operational, or business-critical purposes.
  • The deletion process is available only in the web application. API deletion is not available.
    • Deletion runs asynchronously and may take time to complete.
    • The deletion process works the same in all supported regions.

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