Launch Creative Cloud desktop app.
Last updated on
7 October 2025
Learn how to resolve launch interruptions for your Creative Cloud apps due to the “Renew your subscription” error.
Activation issues interrupt app launch
When you try to open an Adobe Creative Cloud application, you may see a "Renew your subscription" message even though your subscription is current. To resolve this issue, sign out and sign back in to the Creative Cloud desktop app.
Select the Account icon in the upper right corner, and then select Sign out.
Sign in to your account and open your app again.
If you still get the error, select License this software in the error message
Check that your system clock is set to the correct time:
If licensing fails, wait for a few minutes and then select Try again.
