Select the Creative Cloud icon in the Windows taskbar or the macOS menu bar to open the Creative Cloud desktop app.
Last updated on
Oct 14, 2026
Learn what to do if you can't receive notifications about updates, file syncing, or invitations from the Creative Cloud desktop app.
If the app notifications or system notifications for the Creative Cloud desktop app are turned off, you won't receive comments, invitations to edit, and other essential updates.
Notification settings are turned off
Select the Account icon in the upper-right corner, and then select Preferences.
Select Notifications in the left panel of the Preferences dialog box.
Ensure that you’ve selected the types of notifications you want to receive.
Select Done to save your changes.
Note
On macOS 13 Ventura, you must activate the Adobe Creative Cloud login item in System Settings to receive notifications. Learn how to set up the Adobe Creative Cloud login item.
System-level notifications are disabled
Select the Creative Cloud icon in the Windows taskbar or the macOS menu bar to open the Creative Cloud desktop app.
Select the Account icon in the upper-right corner, and then select Preferences.
Go to the Notifications panel, then select "go to system settings" in the alert to open the system notification settings.
Turn on system notifications:
- Windows: In the Notifications window, go to Adobe Creative Cloud and enable notifications.
- macOS: In the Notifications window, select Creative Cloud and turn on Allow notifications.
