Navigate to your admin menu and select Brand Settings.
Last updated on
Jul 5, 2025
Make every customer interaction feel branded and secure, starting with your URL.
The Hostname is the customizable part of your service URL that appears before the main domain—for example, yourcompany.adobesign.com. It acts as a branded entry point to your Acrobat Sign environment.
Benefits of using a custom hostname:
- Reinforces brand identity – Customers see your name in the URL, building trust and recognition.
- Creates a seamless experience – A custom hostname aligns with your other branded assets, making transitions feel more unified.
- Improves deliverability and engagement – Emails and links that match your domain are less likely to be flagged as spam or ignored.
Configuration
Availability:
- Acrobat Standard: Not Configurable
- Acrobat Pro: Configurable
- Acrobat Sign Solutions: Supported
- Acrobat Sign for Government: Supported
Configuration scope:
Administrators can configure their account's Hostname at the account level only.
How you can access the Hostname configuration is based on the service you have purchased.
Please select the version of Acrobat Sign you are using:
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Enter the Hostname you want to use in the URL address text box:
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Save the configuration.
A success message is displayed when the hostname is accepted:
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As an Acrobat Sign admin, navigate to your admin menu and select Account Setup.
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Enter the Hostname you want to use in the Hostname/URL address text box:
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Save the configuration.
A success message is displayed when the logo file is uploaded.
The result is a customized URL with your hostname, evident when the recipient is in the e-signing environment:
