User Guide Cancel

Link your Sandbox and Production Acrobat Sign environments

 

Adobe Acrobat Sign Guide

What's New

Get Started

Administer

Send, Sign, and Manage Agreements

Advanced Agreement Capabilities and Workflows

Integrate with other products

Acrobat Sign Developer

Support and Troubleshooting

Accessing the Sandbox environment from your Production account

To access the Sandbox from your production account, an OAuth connection must be created. The OAuth connection persists while the browser session is active. When the session expires, the authentication token expires with it, and the admin will have to re-authenticate when a new session is created.

  1. Navigate to Account > Sandbox Sync.

    • As soon as you select the Sandbox Sync tab, the page loads your local assets and triggers an OAuth connection to the Sandbox environment to fetch the remote assets.
  2. Log in to the Sandbox with your Sandbox credentials.

  3. Select Allow Access to complete the OAuth process and load the remote assets.

    The manage page highlighting the Sandbox Sync menu and the two panels for OAuth authentication

    Note:

    A banner at the top of the panel identifies that you are authenticating and granting access to the Sandbox environment.

Authenticating directly to the Sandbox environment

It is possible to log in directly to the Sandbox public portal: https://secure.na1.adobesignsandbox.com/public/login.

When authenticated to the Sandbox, a banner is evident at the top of the page (for all pages):

Sandbox environment banner

Connecting the Sandbox to your production environment follows the same process as connecting from production to Sandbox.

Local vs Remote assets

When a Sandbox is connected to your Production environment, the interface defines the two independent environments as either Local or Remote.  

  • The Local section contains the assets that are available in the environment you authenticated to.
  • The Remote section lists the assets in the environment you're connected to.

In the image below, we have authenticated to the Sandbox (note the banner at the top of the page) and connected to the Stage environment (Stage Sync). In this case, the Sandbox is local, and you can copy assets from the remote Stage environment.

Local vs Remote

Note:

Currently, the Sandbox only allows copying an asset to the local environment from the remote environment.

Admins can authenticate to both environments, permitting back-and-forth Copy actions.  

Get help faster and easier

New user?