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System requirements | Substance 3D Sampler

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      10. Height to Normal
      11. Image To Material
      12. Make it Tile
      13. Match
      14. Multiangle To Material
      15. Normal to Height
      16. Paint Wrap *missing*
      17. PBR Validate
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  5. Technical Support
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    2. Exporting the log file
    3. Configuration
      1. Configuration overview
      2. Retrieving the installation path
      3. Update Checker
      4. NVIDIA Driver Settings
      5. 3D CApture set-up on Linux *missing*
    4. Technical Issues
      1. Technical Issues overview
    5. Data or project issues
      1. Data or project issues overview
      2. Import Substance Alchemist projects in Substance 3D Sampler
      3. Materials are missing after upgrading from beta version
    6. Filter issues
      1. Filter issues overview
      2. Image to Material and Delighter are missing
    7. Interface issues
      1. Interface issues overview
      2. Fonts are not displayed correctly
      3. Main interface is transparent
    8. Performance issues
      1. Performance issues overview
      2. Color picker takes long time to open the first time
      3. Interface lags when interacting with the layer stack or other elements
    9. Stability issues
      1. Stability issues overview
      2. Crash when exporting a material
      3. Crash when using the Image to Material or Delighter
    10. Startup issues
      1. Startup issues overview
      2. Application doesn't start on Linux
  6. Features and workflows
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    2. 3D Capture
    3. Export parametric assets
    4. End to end Physical Size Workflow
    5. Texture Import
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  7. Pipeline and integrations
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  8. Scripting and Development
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    3. Create a Plugin with Python and QML
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      1. Create a Script with Python overview
      2. Example Scripts
  9. Release Notes
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    2. All Changes
    3. Version 4.1 *missing*
    4. Version 4.0
    5. Version 3.4
    6. Version 3.3
    7. Old Versions
      1. Version 3.2
      2. Version 3.1
      3. Version 3.0
      4. Version 2020.3 (2.3)
      5. Version 2020.2 (2.2)
      6. Version 2020.1 (2.1)
      7. Version 2019.1
      8. Version 0.8.1
      9. Version 0.8.0
      10. Version 0.7.0
      11. Version 0.6.1
      12. 0.6.0
      13. 0.5.4
      14. 0.5.3
      15. 0.5.2
      16. 0.5.1
      17. 0.5.0

System requirements

This page regroups system requirements and hardware compatibility information.

Supported systems

Below is a list of hardware and systems supported by the application:

Platform Minimum Recommended Optimal
Windows
  • OS:
    • Windows 10 (64bit, version 1909)
  • CPU:
    • Intel Core i5
    • AMD Ryzen 5
  • GPU:
    • Nvidia Geforce GTX 1060
    • Nvidia Quadro P2200
    • AMD Radeon RX 580
  • VRAM:
    • 4GB
  • RAM:
    • 16GB
  • Hard drive:
    • SSD type with 30GB of free space
  • OS:
    • Windows 11 (64bit)
  • CPU:
    • Intel Core i7
    • AMD Ryzen 7
  • GPU:
    • Nvidia Geforce RTX 2080
    • Nvidia Quadro RTX 4000
    • AMD Radeon RX 5700 XT
  • VRAM:
    • 8GB
  • RAM:
    • 32GB
  • Hard drive:
    • SSD type with 30GB of free space
  • OS:
    • Windows 11 (64bit)
  • CPU:
    • Intel Core i9
    • AMD Ryzen 9
  • GPU:
    • Nvidia Geforce RTX 3080
    • Nvidia Quadro RTX 6000
    • AMD Radeon RX 6800 XT
  • VRAM:
    • 16GB
  • RAM:
    • 64GB
  • Hard drive:
    • SSD type with 50GB of free space
Mac OS

  • Model:
    • MacBook Pro 2020
    • iMac Pro 2020
  • OS:
    • Mac OS 11 (Big Sur)
  • CPU:
    • Intel Core i9
  • GPU:
    • AMD Radeon Pro 5600M
    • AMD Radeon Pro Vega 56
  • RAM:
    • 16GB
  • Hard drive:
    • SSD type with 30GB of free space

  • Model:
    • MacBook Pro 2021
    • iMac Pro 2021
  • OS:
    • Mac OS 12 (Monterey)
  • CPU:
    • Apple M1 Pro
  • RAM:
    • 32GB
  • Hard drive:
    • SSD type with 30GB of free space

  • Model:
    • MacBook Pro 2022
    • Mac Pro 2022
  • OS:
    • Mac OS 12 (Monterey)
  • CPU:
    • Apple M1 Pro Max
  • RAM:
    • 64GB
  • Hard drive:
    • SSD type with 50GB of free space

Linux

  • OS:
    • CentOS 7.0 (Enterprise ETLA only)
    • Ubuntu 20.04 LTS (Steam only)

  • OS:
    • CentOS 7.6 (Enterprise ETLA only)
    • Ubuntu 20.04 LTS (Steam only)

  • OS:
    • CentOS 7.6 (Enterprise ETLA only)
    • Ubuntu 20.04 LTS (Steam only)

Note:

If your system meets the system requirements above but performance is still sluggish, Sampler may be using the wrong GPU. If you are using an Nvidia GPU, change which GPU Sampler uses by following the instructions on this page.

General recommendations

  • For working in comfortable conditions we recommend a monitor with a resolution greater than 1 MegaPixel and wider than 1280 pixels.
  • Only versions 0.8.x and above have been notarized in order to run on MacOS 10.15 (Catalina).
  • On CentOS 7.5 or older, the application may not start because of library dependency issues (FT_Get_Font_Format error). We recommend updating the system or installing the following library.
  • The Remote Desktop connection is possible if an OpenGL 3.3 context is available. It will work on Nvidia Quadro but not on Nvidia GeForce because it provides only an OpenGL 1.4 context. If this is an issue, we recommend using alternative solutions such as VNC/Teamviewer.

Supported GPUs

Below is a list of the GPU models compatible with the application:

  • NVIDIA GeForce GTX 1060 and above
  • NVIDIA Quadro P2200 and above
  • AMD Radeon RX 580 and above
  • AMD Radeon Pro 5300 M

Image to Material (AI-Powered) and Delighter

The image Delighter is only available under the following configuration:

  • Windows (version 10 minimum) and Linux
  • GPU with more than 2GB of VRAM
  • GPU compatible with Nvidia CUDA version 11 and CUDA capabilities >= 3,5

The list of NVIDIA architecture supported are:

  • Maxwell (Quadro Mxxx)
  • Pascal (GeForce 10 series & Quadro Pxxx)
  • Volta (Titan V && Quadra GVxxx)
  • Turing (GeForce 16 series + GeForce RTX 20 series & Quadro RTX x000)
  • Ampere (GeForce RTX 30 series)

3D Capture Hardware requirements

The 3D Capture is available on Windows and MacOS Monterey or Ventura.

Windows
We recommend:

  • GPU with 8Gb of VRAM
  • 16Gb of RAM. Ideally 32Gb and 64Gb.
  • Minimum of 10Gb of disc space.

Mac

  • Apple Silicon devices are strongly recommended (M1 or M2)
  • Intel-based and AMD GPU with at least 4Gb of VRAM and raytracing support

Unsupported configurations

  • Windows:
    • Virtual machine are not supported.
    • Windows Server is not supported.
  • Mac:
    • Only official Apple configurations are supported.
    • eGPUs are not currently supported and may have stability issues.
  • Linux:
    • Mesa drivers on Linux are not supported.
  • Any platform:
    • Integrated GPUs are not supported.

Minimum GPU Drivers Versions

Below is a list of the minimum GPU drivers version required for the application to run without issues. This list may be subject to changes as new versions are released.

To download new drivers see: GPU has outdated drivers.

VendorPlatformVersion
NvidiaWindows
  • GeForce : 451.48
  • Quadro : 451.48
Linux
  • GeForce : 450.51
  • Quadro : 450.51
AMDWindows / Linux
  • Radeon : 19.7.1
  • Radeon Pro / Firepro : 18.Q4
IntelWindows / Linux
  • All : 15.33
Note:

On Mac OS the GPU driver is provided by the operating system itself. Update to the latest version of your OS to access the newest driver.

Language

The software interface is available in the following languages:

  • English
  • German
  • French
  • Japanese
  • Korean
  • Chinese
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