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Content Logs

Applies to enterprise & teams.

As an enterprise, you can get information on how end users are working with your assets, such as folders, files, and libraries.

Introduction

The system administrator can download detailed reports called Content Logs from the Admin Console. These reports give information on how end users are working with corporate assets.

As end users interact with the assets—actions such as create or update—the details are recorded in log files. You can export these log files to track actions that users perform on the Creative Cloud and Document Cloud assets owned by your organization. As you move more assets into Adobe's cloud storage solutions, your coverage becomes more robust and meaningful.

Note:

Content Logs only contain details for users in the directories that you own. They do not contain details for users in a trusted directory. For more information on directories, see Directory Trusting.

 

You can track assets your Enterprise ID and Federated ID users manage. You can also track how Adobe ID users use these assets.

However, you can only track and control assets for the Adobe ID users migrated to Enterprise storage and authenticated by your organization. For personal Adobe IDs, individuals hold legal control of their assets. Learn how to migrate users from Adobe IDs to Enterprise ID, or Federated ID.

You can download the Content Logs from the Admin Console, for the following user actions:

Action Description
Created When a user uploads, imports, creates, or copies an item
Read When a user downloads a file or library from the web, saves it locally on a device, or makes it available offline
Updated When a user edits and saves an item
Moved When a user moves an item from one location to another
Permanently deleted When a user permanently deletes an item
Sent an invite# When a user adds a collaborator to a shared item
Accepted an invite# When a user accepts an invitation to join a shared item as a collaborator
Changed a collaborator's role# When a user modifies a collaborator's role
Created a public link# When a user creates a public link
Read a public link
When a user reads a public link
Removed a public link# When a user removes a public link
Requested access
When a user requests access to an item
Managed access
When an item's owner responds to an access request
Collaborator auto-added
When an authenticated user is added as a collaborator to the asset by accessing a public link that is auto-add enabled

# Actions not logged for Adobe InDesign and Adobe Express.

Note:

Actions performed on assets stored within Lightroom, Lightroom Classic, Lightroom Mobile, Lightroom Web, Behance, and Adobe Stock are not logged.

Generate Content Logs

To view the Content Logs for your organization, do the following:

  1. In the Admin Console, navigate to Settings Content Logs.

  2. Click Create Report.

  3. Choose a date range and click Create Report.

    The date range is as per your local time.

    Logs can be generated for user activities that occurred in the past 90 days. When your report is ready for download, you receive a notification email.

  4. After you receive the notification, click Download File under Content Logs in the Admin Console. The Content Logs report can contain multiple files, each of a maximum size of 100 MB.

    A report is available in the Admin Console for seven days. Once deleted, you can regenerate it for the same time period, as long as the date range is within the past 90 days.

    Note:

    For organizations with numerous users, the resulting 90-day Content Logs report can be large and contain many files, potentially preventing its full download, depending on the browser used. If you are unable to download the Content Logs report, try reducing the selected date range. For an improved experience, it might also be useful to edit the default settings of some browsers in order not to be asked where to save each file before each download.

    Date Range

    It displays the time in UTC. Depending on your location, it can differ from the date range you selected at the time of report creation.

    Created Date

    It displays your local time at the time of report creation.

The report is downloaded as csv files. For a description of the fields in the downloaded file, see Log Schema.

Release notes

The following issues may affect you if your organization has been updated to storage for business. You are on the new storage model if you see a Storage tab in the Admin Console.  

  • Logs can contain internal system events, such as events from system users identified as “<service name>@adobe.com” email addresses.
  • Logs of internal system events may include paths that do not exist in the customer's directories. 
  • Some log entries may not include prefixes [creative_cloud] or [document_cloud] in the path column.

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