The below article provides instructions for the classic page layout.
Click here to review the same process for the new page format.

Create a web form

A signable web form can be created to embed on your website (or send as a link) so multiple people can easily access your document to sign. It's especially useful if you need to post a form on your own website for signature.

Each signer completes the form individually, and each individual transaction is recorded on the Manage tab as a discrete Agreement.

You can set up a web form to have permanent counter-signers. These individuals always sign after the person who visited the web form has completed and signed the form.

  1. From the Home page, click Create Web Form 

  2. On the next page, enter the Web Form Name.

    • You cannot edit the name of a web form, so make sure it's named correctly
    • If you add a file without setting the web form name, the web form will adopt the name of the file
  3. Configure the web form recipient information:

    • Web Form Recipient Role:
      • Signer - Signers must apply a signature in addition to any other fields that are required
      • Approver - Approvers can fill fields, but are not required to apply a signature
      • Acceptor - Acceptors, like Approvers, can fill field content, but are not obligated to provide a signature
      • Form Filler - Form Fillers can only fill fields, and may not have a signature field applied to them.
    • Web Form Authentication:
      • None - This option uses only the email verification after the web form is submitted.
      • Password - The password option requires that the recipient enter a password before they can view the document.  
      • Social - Recipients will have to authenticate to one of several social sites before they can view the document.
      • Knowledgebased Authentication (KBA) - KBA can be enabled as an authentication method if your account is configured to allow unlimited KBA transactions. Keep in mind that KBA is only valid in the United States.
      • Government ID - Use a government issued ID to compare with a real-time selfie
  4. If you want your web form to be counter-signed:

    • Enter the email addresses of the parties you want to counter-sign or approve the agreement under the Counter-Signers section:
      • You can include yourself (the creator of the web form) by clicking the Add Me link on the right.
      • Configure the appropriate Role for each signer. All roles enabled by the admin will be available.
      • Define the correct authentication method for each counter-signer.
      • All defined counter-signers need to complete their signature/approval in the order you list them for the agreement to complete.


    Keep in mind, the counter-signers will always be the final signers. The process always starts with the individual who visits the web form.

  5. Drag and drop the files you want to use as a the base for your web form into the Files section, or click Add Files, and navigate to the document on any networked drive or integrated file storage.

  6. Configure the Options

    • Password Protect - If you would like to apply a password to open the final PDF produced by the web form signing, check this box.  You will be prompted for the password.
    • Recipient's Language - This setting will dictate the language used for the on-screen instructions, as well as the email notifications related to the web form.
  7. Check the Preview & Add Signature Fields option, and then click Next.

  8. The page will refresh and display the uploaded files in the Authoring environment.

    Drag the necessary fields from the right side of the page, on to the document as needed.

    Make sure that you place at least one signature for each signer, including the initial signer and all counter signers.

  9. Once all of the fields are placed, click the Save button in the bottom-right corner.

  10. You'll arrive at the web form post creation page. Here you can get the URL to the web form, and the iframe/JavaScript code you can use to embed it.

    You can also test sign your web form.


Disable a web form

When you disable a web form, it is longer accessible by signers, but is visible in your account. You can re-enable the web form at any time.

To disable a web form:

  1. Click the Manage tab

  2. Scroll down to the Web Form section and select the web form with a single click
    Note: Do not click the edit or get code link.

  3. Click Disable in the small information window in the upper-right corner

  4. Select the experience that you want to provide for any user that attempts to access the web form URL

    • Redirect signers to another web page - You can redirect the signers to another web page, like a current version of the web form
    • Enter a custom message to signers - You can enter a message that will be displayed in place of the web form
      • You can add hyperlinks to the message by enclosing them in brackets [ ]
      • You can add labels by using the | (pipe) symbol after the URL

    e.g: [ | Adobe Sign] displays as Adobe Sign.

    Diable panel

  5. Click Disable

    • A success message is displayed
    • The status changes 
    • The redirect method is inserted under the status
    • The ability to edit the web form is removed

Enable a web form

Disabled web forms can be re-enabled at any time and resume function.


To enable a disabled web form:

  1. Click the Manage tab scroll down to the Web Form section. 

  2. Select the web form with a single click
    Note: Do not click the Get Code link.

  3. Click the Enable link located in the small information window in the upper-right corner.

  4. Click the Enable button 


Hide a web form

If you would like to remove a web form from the Manage page view, you can hide it.

Hiding a web form only hides it on your view, any other users that have access (via share) will still be able to see it.

  1. Click the Manage tab scroll down to the Web Form section. 

  2. Select the web form with a single click
    Note: Do not click the Edit or Get Code link.

  3. Click the Hide link located in the small information window in the upper-right corner.

    • If the web form is still enabled, you are presented with a screen warning you that the web form is still enabled and can be signed by signers.


    If you do not disable the web form before hiding it, people can still access and sign it.

How to enable/disable user access to web forms

Web forms can be enabled or disabled at the account or group level by navigating to Account > Account Settings > Global Settings > Web Forms


Configuration options

Web forms have four optional configurations:

  • Allow CCs within Web Forms:
    • When enabled, email addresses can be added as CC'd parties to the web form. Otherwise, the option to add CC'd parties is removed from the creation process
  • Allow PDF preview of Web Forms:
    • When enabled, a PDF link is exposed on the web form, allowing the recipient to view the web form as a PDF
      • Be aware that the PDF is a document the recipient can save to their local system
  • Require an email address in the signature block of Web Forms:
    • When enabled, an Email address field is required for each signer within the bounds of the document.
      • Adobe Sign will automatically place a signature block for any recipient that does not have an email field on the document
    • When false, the recipient is prompted to provide an email address on an interstitial page
  • Require Signer to verify their email address:
    • When enabled, the recipient is required to verify their signature before the agreement is completed (Signed)
    • When disabled, the recipient does not need to verify their signature, and the agreement progresses to the next recipient, or completed.
      • Unverified signatures are subject to repudiation

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