Project Sunrise | Upload assets

Uploading is the first step of the Asset workflow. Below we'll cover uploading new assets, but it's also possible to update an existing asset.

Upload new Assets

You can upload one or more assets with the Upload Assets button just under the Sunrise banner.

You can drag and drop files into the dialogue that opens, or use the “Select files” link to open a file explorer and select files directly.

Supported file formats are listed in the dialogue, or you can view a list of supported formats here.

Once the upload starts, the new assets appear in the assets panel, and the status of the asset updates as the asset is uploaded and processed. The readiness of each type of content (2D, 3D, and AR) is updated and visible on the asset card as the asset is processed.

Once the low resolution thumbnail has appeared on an asset, you can open the asset to view more information about it.

If an upload fails, the asset status changes to “Error”.

Cancel an upload

To cancel an upload:

• Find the uploading asset card in the Asset library.
• Use the “...” button on the Asset card.
• Select Cancel.

This ends the upload for this asset.

• If the upload was of a brand new asset, this deletes the asset card from the library.
• If the upload was an update to an existing asset, this will revert the asset to the previous version.

Sunrise processing

Assets that are uploaded need to be processed by Sunrise before they can be modified.

Sunrise processes assets by doing the following:

• Check that the asset is optimized for performance for interactive 3D and AR.
• Perform automatic optimization for the 3D viewer, if necessary.
• Create an AR QR code.
• Create test 2D renders.
• Create a thumbnail for the Asset library.

While an asset is in the Processing state, it’s possible to open the asset. 2D, 3D, and AR views of the asset will become available as Sunrise creates them. The status of assets is updated in real time – as the 2D, 3D, and AR views become available, the right hand panel updates to show the current status of each view mode.

Once an asset has been processed, the assets status changes to Reviewable.

Network speed and upload time

You may encounter upload failures due to network issues. You can run an Internet speed test to check your Internet speed within 30 seconds. Upload speed is dependent upon your internet upload speed, and the size of the asset you are uploading. For example, if you upload a 400 MB file and your upload speed is less than 10 Mbps you could notice that upload times are much slower than if your upload speed is 100 Mbps.

In addition, throttling on your network, or “data theft” prevention security software installed on your computer could also slow or block traffic, and impact asset uploads.