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Project Sunrise | Supported formats

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    1. Get started overview
    2. What is Project Sunrise?
    3. How does Project Sunrise work?
    4. Frequently asked questions
    5. Account management
    6. Share feedback
  • Meshes
    1. Prepare meshes for upload
    2. Mesh and Upload restrictions
      1. Preparing files
      2. Substance 3D Painter
      3. Substance 3D Stager
      4. Autodesk Maya
      5. Maxon Cinema 4D
      6. Browzwear
      7. Clo
    1. The Asset pipeline
    2. Upload assets
    3. Update an existing asset
    4. Manage assets
    5. Review assets
    1. Project overview
    2. Create a project
    3. Templates
    4. Work with projects
    5. Modify renders
    6. Add hotspots
    7. Project collaboration
    1. Publish overview
    2. Publish 3D content
    3. Publish AR content
    1. Asset library
    2. Asset viewer
    3. Project viewer
    4. 2D viewer
    5. The Top and Left bars
  • Technical support
    1. Supported formats
    2. Troubleshoot assets
    3. Account management

    • Import formats

    Sunrise currently supports the following upload formats for 3D objects:

    • USDZ
    • GLB
    • FBX - 7.4 (FBX 2014) or later.
    Note:

    Sunrise currently requires that 3D models be uploaded with textures preassigned and embedded in a single file. It is not currently possible to upload Models and textures separately.

    If you have models in unsupported formats, but would like to convert them for use with Sunrise, you can learn how to convert models with various applications.  

    Supported image formats

    The following image formats are supported by Sunrise:

    • BMP
    • DIB
    • ENV
    • EXR / SXR / MXR
    • GIF
    • HDR
    • ICO
    • JIF / JFIF / JFI
    • JPG / JPE / JPEG
    • NULL / NUL
    • PNG
    • RGBE
    • SM / VSM
    • TGA / TPIC
    • TIF / TIFF
    • TX
    • WEBP

    Upload limits

    Sunrise has some limits on uploads beyond file format.

    • A maximum of 10 meshes can be uploaded in a single operation.
    • Each file in an upload can have a maximum file size of 500MB
      • Note that large files will take longer for Sunrise to process, and are likely to experience performance issues in AR and Web 3D viewers.
      • We recommend that the optimized file should be less than 3MB. If it is not, the asset will fail it's health check for AR and 3D content.
    • File names cannot be longer than 50 characters. This limit does not include the full path to the file, only the file name itself.

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