Deploy Adobe Acrobat

Learn how to deploy Adobe Acrobat DC if you are using Adobe Creative Cloud for teams or enterprise. It applies to both Acrobat Pro DC and Acrobat Standard DC.

Introduction

On macOS and Windows OS, Acrobat DC is included in the package file that is created using the create package workflows in Admin Console. 

You can deploy Acrobat DC using the package Setup file through the command line or by double-clicking it (and not through the Exception deployer tool).

You can also use the Enterprise Toolkit (ETK) to deploy customized products across your organization, set up virtualized installs, and create enterprise PDF workflows. Acrobat ETK provides wide range of IT details about Adobe Acrobat Document Cloud configuration and deployment, also, about the earlier product versions.

Note:

Acrobat DC can also be deployed using the package created by using Creative Cloud Packager but we recommend that  you use the create package workflows provided in the Adobe Admin Console.

Download and deploy Acrobat

license

Adobe Acrobat Licensing: To use Acrobat, start by choosing your license program.
Learn more >

download

Download Acrobat DC installer: Once you have chosen a licensing program, download the Acrobat DC installer. Learn more >

Deploy acrobat

Deploy Acrobat DC: Deploy Acrobat DC for teams using the downloaded Acrobat DC installer. Learn more >

setup security notification service

Setup Security Notification Service: Setup Adobe Security Notification Service to send email notifications to users. Learn more >

Adobe Acrobat Licensing

Based on your business or organization requirement, you can choose one of the licensing programs:

  • Adobe subscription license
  • Adobe term license
  • Adobe Acrobat perpetual license

To find best licensing program for your organization, see Compare licensing Programs.

Continuous Track

In Acrobat DC, there are two tracks - Continuous and Classic. Download Continuous track builds. For more information on tracks, see Document Cloud Product Tracks. Once you have chosen a licensing program and the required product track, download the installer to proceed further in the deployment process.

Download Acrobat DC installer

Before you download Acrobat DC, ensure that your system meets the requirements:

Download the installer based on your OS and product version.

 

Windows

Mac

Acrobat Pro DC

Acrobat Standard DC

n/a

Notes:

  • This installer is multilingual; it can install Acrobat in any of the languages Acrobat DC supports. See the installation section below for more details.
  • Windows installers are self extracting exe files. Run the downloaded .exe once to extract the installer in the Acrobat DC folder on your desktop.

Deploy Acrobat DC

To deploy Acrobat DC as Creative Cloud for teams, perform the following steps in sequence:

  1. Customize packages
  2. Install Acrobat DC on Windows or Install Acrobat DC on macOS

Customize packages

Use the Customization Wizard (Windows and macOS) available in ETK to customize packages. The wizard streamlines the task of configuring (customizing) the installer before organization-wide deployment. For example, if you have a volume license, you do not need to register and personalize each copy of the product you install. You can customize the installer to skip the standard registration questions, accept the End User License Agreement, and fill in your organization name automatically.

The wizard DC can only be used to tune Acrobat DC products. 

 For more information, see the Adobe Customization Wizard documentation (Windows / Mac) and and MSI and Cmd-line examples. . You can download the wizard from here.

Want to learn more about Acrobat Enterprise Toolkit (ETK)? See  Enterprise Toolkit for Acrobat users.

Create customized package

Use the Customization Wizard to further customize your package, using the one of the following workflows (based on end user machine OS).

To customize Acrobat DC from your downloaded package, you need the latest version of the Customization Wizard, and the downloaded Acrobat Pro .msi file.

  1. Download the Customization Wizard.

  2. Create a package using the create package workflows in Admin Console

  3. Launch the Customization Wizard.

    Note:

    Do not enter your Creative Cloud Enterprise License key in to the configuration wizard if already specified in the Create Package workflow.

  4. From the File menu in the Customization Wizard, select Open Package.

  5. Browse to the package created in step 2, and open the Acrobat Pro .msi (Windows) or .pkg (macOS) file in the following location:
    \Acrobat\Build\Setup\APRO20.0\Adobe Acrobat\

  6. In the Personalization Options section, select the required options.

    Customize Acrobat packages

    Note:
    • If you have more than one Acrobat DC Pro serial number, you can use the serial number for Creative Cloud for enterprise or Acrobat Pro.
    • The serial number field is only used for serialized deployments where the machine is licensed. If you use the Customization Wizard for creating a custom package via the Adobe Admin Console for named users, leave the serial field blank. 
  7. Save the package. Saving the package generates a "transformations" file (with the extension .mst) in the Acrobat directory. This file is used when installing Acrobat via the package. 

To customize Acrobat DC from your downloaded package, you need the latest version of the Customization Wizard, and the downloaded .pkg file.

  1. Go to the terminal and expand the package file (downloaded from the Admin Console) using the following command:

    "pkgutil --expand "path of package" "<destination directory to expand the package file contents>".

    Sample expand command

  2. Copy the APRO19.0.dmg file out from the structure of package that you expanded in steps above ,and place it on your desktop.

    APRO file extract from package contents

  3. Double-click and mount the APRO19.0.dmg file. Open the mount volume.

    Mount APRO20.dmg

  4. Create a folder on your desktop AcrobatVolume, and copy the contents of mount volume (from step 3 above) to that folder.

    Create Acrobat Volume folder

  5. Next, use Customization Wizard on the Acrobat DC Installer.pkg in the AcrobatVolume folder structure.

    Use Customization Wizard

    Note:

    You can also set up the plist preferences for your customized packages. To learn more, see Pre-deployment configuration.

  6. Create a customized installer with the name Acrobat DC Installer.pkg.

  7. Replace the customized installer package created in Step 6, above to the AcrobatVolume folder.

    Replace customized installer

  8. Now we have “AcrobatVolume” folder with dmg contents AND Customized Acrobat DC installer.

    Next, run the following command line to use AcrobatVolume folder to the create the APRO20.0.dmg:

    hdiutil create -volname "Acrobat DC"  -srcfolder "/Users/labuser/Desktop/AcrobatVolume" -ov -format UDZO APRO20.0.dmg

    Note:

    Replace labuser with current user username in above command.

  9. Replace newly created APRO20.0.dmg in the package file folder expanded in step 1 above.

  10. Run the following pkgutil command to flatten the expanded file contents:

    "pkgutil --flatten "dir of expanded package" "package path for new package"

    Flatten package command

Deploy the customized package

Windows: Deploy the modified installer with the Customization Wizard to your clients as described in the Customization Wizard documentation.

macOS: Deploy the package created with the Customization Wizard output.

Proceed to deploy the package created MSI (Windows) or PKG (macOS) file to the client.

Note:

For a Windows package, once the MST file (also known as the transformations file) is saved to the Acrobat subdirectory within the package, you can begin to deploy the software to the target systems. It is possible to install Acrobat using its own MSI (Windows) or PKG (macOS) file, but it does not install the licensing information and any dependencies with the package. It is recommended to use the "setup.exe" in the "Build" directory to install a package created with the create package workflows in Admin Console which contains Acrobat DC, to ensure these dependencies (such as Microsoft's Visual C++ Redistributables) are also installed. See below for further information in installation.

The MSI installer does not handle dependencies such as the Microsoft Visual C++ redistributables relevant to the version of Acrobat (like PDFMaker) being installed.

Install Acrobat DC on Windows

Caution:

If you are using hard disk cloning or a similar technology, the software should be installed after the operating system is imaged.

Windows installers are self extracting exe files. Run the downloaded exe once to extract the installer files. By default, the installer files are extracted in an "Acrobat DC" folder on your desktop. To install Acrobat on Windows, use any one of the following methods:

  • Method 1: Install in Command Line mode on the user's machine
  • Method 2: Install through GUI Mode on the user's machine.
  • Method 3: Install through deployment methods like SCCM.

Method 1: Install in command line mode on a user's machine

To install a package containing Acrobat DC, you can either run the setup.exe (in the "Build" directory) using the command line or by double-clicking it.

Language of the installed package

The language in which the package is installed depends on three factors:

  • If Match OS Language option is selected while creating the package.
  • The language you specify in the command while deploying the package.
  • The language in which you have created the package.

The following table details how each of these factors affects the language in which the package is installed. 

Match OS language

Language explicitly specified while deploying a package using  command line

The package is installed in...

Selected

No

OS Language

Selected

Yes

Language explicitly specified in command line while deploying a package

Not Selected

Not Selected

No

Language in which the package is created

Selected

Yes, but the specified language is unavailable

Language in which the package is created

Not Selected

Note:

When the installer is run, it checks for the locale that is set at the system level and not at the user level. For more details on this setting, see Install Creative Cloud package with Match OS Language option.

Command line has additional required parameters, for which default values are taken if you run package Setup.exe by double-clicking.

In the command:

  • [INSTALLDIR] is the installation directory where Acrobat is to be installed on the client machine.
  • [installLanguage] is the locale in which Acrobat is to be installed. Acrobat might not be available in all languages, so you can only provide a locale that is supported by the Acrobat for that particular media. For example, to install Acrobat in the English (US) locale, specify en_US as the locale in the command. For a list of available locales for Acrobat in a particular suite, see Locales for different Acrobat configurations.
Syntax  setup [--silent] [--ADOBEINSTALLDIR=] [--INSTALLLANGUAGE=] 
  Syntax example: setup.exe --silent --ADOBEINSTALLDIR="C:\InstallDir" --INSTALLLANGUAGE=fr_CA   Location of setup.exe: [Package]\Build

The following table provides the value of the locale to be specified for the --installLanguage option.

Suite GEO
Suite locales
Acrobat DC locales Acrobat bundle
English
English (North America) en_US Acro LS1
  English (International)
en_US
 
  German de_DE  
  French fr_FR  
  French Canadian fr_FR  
Japanese
Japanese
ja_JP Acro LS2
Americas / Europe
(Central Europe)
English (North America)
en_US Acro LS1
  English (International) en_US  
  German de_DE  
  French fr_FR  
  French Canadian fr_FR  
  Spanish es_ES Acro LS6
  Spanish North America (es_MX) es_ES  
  Spanish Latin America (es_LA) es_ES  
  Italian it_IT  
  Dutch nl_NL  
  Portuguese (Brazil) pt_BR  
  Swedish sv_SV Acro LS7
  Danish da_DK  
  Finnish fi_FI  
ASIA
Korean
ko_KR Acro LS5
  Chinese Simplified zh_CN Acro LS3
  Chinese Traditional zh_TW Acro LS4
Eastern Europe Russian ru_RU  
  Turkish tr_TR  
  Ukrainian uk_UA  
  Czech cs_CZ Acro LS8
  Polish pl_PL  
  Hungarian hu_HU  
  North African French fr_FR Acro LS1
  Middle Eastern English Arabic en_US  
  Middle Eastern English Hebrew en_US  

Navigate to Acrobat DC folder in command prompt and run the following command:

Syntax example:

Setup.exe /sl "[LangCode]" /sALL

In the command above:

  • [LangCode] is the numerical Acrobat Launch language code based on the following language codes. For example, if you pass “1033” in [LangCode], Acrobat launches in English.

2052=Chinese Simplified

1028=Chinese Traditional

1029=Czech

1030=Danish

1043=Dutch (Netherlands)

1033=English (United States)

1035=Finnish

1036=French (France)

1031=German (Germany)

1038=Hungarian

1040=Italian (Italy)

1041=Japanese

1042=Korean

1044=Norwegian (Bokmal)

1045=Polish

1046=Portuguese (Brazil)

1049=Russian

1051=Slovak

1060=Slovenian

1034=Spanish (Traditional Sort)

1053=Swedish

1055=Turkish

1058=Ukrainian

1025=English with Arabic support

1037=English with Hebrew support

6156=French (Morocco)

Method 2: Installation through GUI mode on a user's machine

In this method, you can simply copy the "Acrobat DC" installer folder you extracted from the downloaded exe (and optionally customized) to a user's machine and run Setup.exe to start the installation.

Method 3: Installation through deployment practices for Acrobat

You can also follow usual deployment practices for Acrobat as mentioned in Acrobat ETK – http://www.adobe.com/devnet-docs/acrobatetk/#.

The following example shows Acrobat deployment through SCCM:

Run the downloaded exe to extract the installer in "Acrobat DC" folder. By default, files are extracted to your desktop. Once extraction is completed, do not proceed with install yet. You will have the extracted installer files, which you will use to deploy Acrobat using SCCM. Follow the usual processes for creating a package for deployment in SCCM Configuration manager. Give the path of Setup.exe in the Create Program wizard in SCCM (see below).

Use it to deploy Acrobat using SCCM. Follow the usual processes for creating a package for deployment in SCCM Configuration manager. Give the path of Setup.exe in the "Create Program wizard" in SCCM (see below).

Create Program wizard in SCCM

Deploy Adobe Acrobat in a virtualized environment? For information on deploying Acrobat in a virtualized environment, see Virtualized deployments

Install Acrobat DC on macOS

To install Acrobat on macOS, simply install the downloaded installer package (or the customized package if you have to use the Customization Wizard).

macOS installers are .pkg type installers that provide the necessary user interface prompts to run.

You can use deployment practices on macOS like ARD to deploy the chained package. More information is available in Acrobat ETK: http://www.adobe.com/devnet-docs/acrobatetk/#.

Security Notification Service

The Adobe Security Notification Service is a free email notification service that Adobe uses to send information to customers about the security of Adobe products. For more information, see Adobe Security Notifications Registration.

Uninstall Acrobat DC

Uninstall Acrobat DC on Windows

Once you have deployed Acrobat using the package, you can uninstall it using the usual process for uninstalling msi packages. It can be done individually using Add and Remove Programs in Windows Control Panel

The Acrobat Pro MSI package is at the following path for Acrobat DC:

[CCPPackage]\Build\Setup\APRO20.0\[locale-set]\AdobeAcrobat\AcroPro.msi

Note:

It is recommended to run the package MSI in uninstall mode to remove the Acrobat license. However, if you have installed other apps on the machine that you still require, do not run the package MSI to uninstall Acrobat DC, as it removes the license for other apps as well.

Also it can be done using command line. Here is the command line syntax for uninstalling the Adobe Acrobat DC:

Syntax Example:

msiexec.exe /x <path to Acrobat msi file> /qn

Acrobat updates

You can deploy Acrobat DC Updates using deployment practices used in your organization. For more information about updates, see Patch release notes.

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