Learn how to create an Adobe ID, change it, and manage multiple Adobe IDs.

What is an Adobe ID?

Your Adobe ID is your email address. Use the same Adobe ID to keep all your Adobe plans and products associated with a single account. An Adobe ID is essential for a secure and personalized experience with Adobe apps and services, and is required when you want to buy Adobe products.

How to create or update your Adobe ID

  1. Go to Adobe accounts and click create a new account.

    Enter an email address
  2. In the Create an account screen, provide the necessary information. Then click Create Account.


    The email address you enter will be your Adobe ID, so use a frequently used address that you’ll remember. 

    Create Adobe account

    You will receive a mail from Adobe with a link to verify your email address. You may have to wait for some time before receiving the email.

  3. Once your account is created, click Continue to access your account page (shown below).

    Adobe account page
    Your Adobe account page

You may want to change the email address associated with your Adobe ID if you have entered an incorrect email address or if you want to use a new primary email address.

  1. Go to your Adobe account.

    Adobe account page
    Your account page
  2. In the Account information and access section, click Change next to Primary email (Adobe ID).

    Account information and access
    Account information and access
  3. In the window that appears, enter a new primary email address that you want to associate with your Adobe ID. Then click Save.

    Adobe sends you an email to verify the change. If you don’t receive the email, see Didn’t receive expected email from Adobe.

How to manage multiple Adobe IDs

Be sure to always use the same Adobe ID (email address) when you purchase a new product or service from Adobe.

If you think you have multiple Adobe IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, or if you’d like to delete an Adobe ID, contact us.


Before deleting your ID, remember—even if you don’t have an active subscription, keeping your Adobe ID gives you access to free membership benefits, and it can always be reactivated.

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