Manage users

Last updated on Aug 20, 2026

Review the users in your Knowledge Base in Acrobat organization and manage the information shown in the Users view.

The Users tab lists the users in your organization, including their role, system-assigned user ID, and creation date.

Sign in to Knowledge Base in Acrobat as an administrator.

Select Assets from the navigation menu.

Select the Users tab.

What the table shows

The table includes the following columns:

  • Email: Email address entered for the user.
  • Name: Name entered for the user.
  • User ID: Unique identifier assigned by the system.
  • Role: Identifies whether the account has standard user or administrator access.
  • Created: Date the user was created.
  • Ellipsis menu: Provides the option to delete the user.

Available controls

Four controls appear above the table.

Search

Select the search icon and enter a value from the table, such as an email address, name, and user ID.

The table updates to show matching users.

Show or hide columns

Select the column-visibility icon to choose which columns appear in the table.

Refresh

Select the refresh icon to retrieve the latest user information.

Download

Select the download icon to export the available user data as a CSV file.

Delete a user

The only row-level action is Delete user.

  1. Find the user you want to delete.
  2. Select the ellipsis at the end of the user’s row.
  3. Select Delete user.

The user is removed from the system.

Things to know

  • You must be an administrator to access the Users tab.
  • The system assigns each user a unique user ID.
  • The only row-level action is Delete user.
  • The Role column identifies users and administrators.
  • The download control exports the available user data as a CSV file.
  • Deleting a user removes them from the system.