Install the Knowledge Base Indexer

Install the Knowledge Base Indexer package that matches your computer. After the application opens, you can configure a crawl and run it in Discovery Mode or Upload Mode with Knowledge Base in Acrobat.

Before you begin

• Make sure the computer has an internet connection.
• For a Mac, determine whether it uses an Intel processor or Apple Silicon.
• You need a Knowledge Base account only when using Upload Mode to add indexed content to a collection.

Choose the installation package

Allow the application to run on macOS

Follow the procedure that matches the warning displayed by macOS. 

Open the downloaded application.

When macOS displays a message confirming that the application was downloaded from the internet:

1. Review the warning.
2. Select Open.

Approve a blocked application

When macOS blocks the application because it cannot verify the developer:

Verify the installation

The installation is complete when the main Knowledge Base Indexer window opens.

Best practices

• Download only the package intended for your operating system and processor.
• Extract the downloaded files before opening the application when extraction is required.
• Test your first crawl in Discovery Mode before uploading content.

Things to know

• The indexing workflow is the same for all three packages.
• The macOS packages may require approval through the operating system’s security controls.
• An internet connection is required.
• A Knowledge Base account is required for Upload Mode but not for Discovery Mode.
• Installing and opening the application does not start a crawl or upload content.