Download the appropriate installation package.
Last updated on
Jul 24, 2026
Install the desktop application used to crawl and index website content.
The Knowledge Base Indexer is available for Intel-based Mac, Apple Silicon Mac, and Windows systems. Select the package that matches your computer, extract the downloaded files, and open the application.
Choose an installation package
Download the package that matches your system:
- [Knowledge Base Indexer (Intel)] — Desktop indexer for Intel-based Mac systems.
- [Knowledge Base Indexer (Apple Silicon)] — Desktop indexer for Apple Silicon Mac systems.
- [Knowledge Base Indexer (Windows)] — Desktop indexer for Windows systems.
Install the Knowledge Base Indexer
Open the downloaded package and extract its contents.
Open the extracted Knowledge Base Indexer application.
- On Windows, the application opens to its main interface.
- On macOS, you might need to approve the application in the security settings before it can open.
Allow the application to run on macOS
The Knowledge Base Indexer is not notarized by Apple, so macOS blocks it from running by default. These steps apply to both Mac installation packages.
Attempt to open the Knowledge Base Indexer.
Close the warning that the application is from an unidentified developer.
Open System Preferences.
Select Security & Privacy.
Open the General tab.
Find the message that the Knowledge Base Indexer was blocked.
Select Allow Anyway.
Open the application again.
Verify the installation
The installation is complete when the main Knowledge Base Indexer window opens.
The interface includes controls for target URLs, crawl parameters, authentication, operation mode, collection selection, logs, and indexing actions.
Things to know
- The indexing workflow is the same for all three packages.
- The macOS security procedure applies to both the Intel and Apple Silicon packages.
- Installing and opening the application does not begin a crawl or upload content.
- Upload Mode requires you to sign in to Knowledge Base in Acrobat and select a collection where you have write access.
