Issue 1: "Adobe Premiere Pro could not find any capable video play modules”

"Adobe Premiere Pro could not find any capable video play modules” and a faulty module in Event Viewer as “DVAUI.dll”.

Issue 2: Premiere Pro splash screen hangs on “ExporterQuickTime.PRM/ImporterQuickTime.PRM”

Premiere Pro splash screen hangs on “ExporterQuickTime.PRM/ImporterQuickTime.PRM”

Issue 3: "Incompatible Video Codec Found error with QuickTime."

Adobe Media Encoder shows the error, "Incompatible Video Codec Found error with QuickTime."

Solution: Update AVG software

Update AVG antivirus software.

See AVG Support for more information.

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