Upload a signed copy of the agreement

If a recipient signs a document outside of the Adobe Acrobat Sign electronic signature process and returns it to you as a file or stack of papers, you can upload the signed document to ensure it is properly recorded and organized within Acrobat Sign.

Note:

The Upload Signed Document option appears only when the agreement meets the following conditions:

The agreement follows a sequential signature flow (parallel and hybrid flows are not supported).
The agreement uses electronic signatures (digital signatures are not supported).
The next recipient is a single individual (recipient groups are not supported).
The agreement is In Process.

Administrators can find the configurable options here >

Availability

The Upload Signed Document feature is available across all Acrobat Sign service tiers, but access varies based on the specific service plan and interface associated with the purchased plan.
Please select the version of Acrobat Sign you are using:

How to upload a signed document:

Digitize the signed document if it isn't already.
- Scan the entire document to be uploaded as a PDF or image (PNG/JPG/GIF).
As the sender of the agreement, navigate to: Documents > Agreements: In Progress and select the agreement.
Expand the action list in the right rail by selecting See more and then select the Upload Signed Document action.
An overlay is added to the screen, allowing the user to attach the file that is the signed copy of the agreement.
- Select the Add file link.
- Browse your local system to find and attach the signed copy of the agreement.
  
  When the file is uploaded, the file name is added to the overlay.
- Check the I certify that this uploaded document is a signed copy option.
- Select Upload to upload the file.
Note:

The above image shows the window content for the "Upload signed document" process when uploading the document for the last recipient.

If you upload a document before the last recipient, the overlay text is altered to indicate that subsequent recipient(s) will receive the uploaded document for their actions.

Below you can see the "Upload signed document" process if you're uploading a document in the middle of a transaction.
Success!

Under the Manage page, you can find the agreement in the Completed category (if the uploaded file was on behalf of the last recipient).

The agreement remains in the In Progress category if the uploaded document is for any recipient other than the last.

Note:

If the document is taken outside the Acrobat Sign system, then all of the Acrobat Sign fields are removed from the document from that point forward. (If any signers were still waiting to sign this document, they only have an auto-generated Signature Block field to enter their Signature and email address.)

The uploaded document is properly reflected in the Activity log and Audit report.

How to upload a signed document:

Digitize the signed document.
- Scan the entire document to be uploaded as a PDF or image (PNG/JPG/GIF).
As the sender of the agreement, navigate to: Manage > In Progress and select the agreement.
Expand the action list in the right rail by selecting See more and then select the Upload Signed Document action.
An overlay is added to the screen, allowing the user to attach the file that is the signed copy of the agreement.
- Select the Add file link.
- Browse your local system to find and attach the signed copy of the agreement.
  
  When the file is uploaded, the file name is added to the overlay.
- Check the I certify that this uploaded document is a signed copy option.
- Select Upload to upload the file.
Note:

The above image shows the window content for the "Upload signed document" process when uploading the document for the last recipient.

If you upload a document before the last recipient, the overlay text is altered to indicate that subsequent recipient(s) will receive the uploaded document for their actions.

Below you can see the "Upload signed document" process if you're uploading a document in the middle of a transaction.
Success!

Under the Manage page, you can find the agreement in the Completed category (if the uploaded file was on behalf of the last recipient).

The agreement remains in the In Progress category if the uploaded document is for any recipient other than the last.

Note:

If the document is taken outside the Acrobat Sign system, then all of the Acrobat Sign fields are removed from the document from that point forward. (If any signers were still waiting to sign this document, they only have an auto-generated Signature Block field to enter their Signature and email address.)

The uploaded document is properly reflected in the Activity log and Audit report.