Migrate from Device Licensing to Shared Device Licensing

Atenție:

The migration of device licenses to shared device licenses is not available in the last 5 days of your renewal window.

Introduction

Shared Device Licensing is a licensing method that allows multiples end users to use Adobe products and services on shared devices.

The Admin Console lets IT admins seamlessly transition from Device Licensing to Shared Device Licensing. After your users are migrated, they will have access to your purchased Adobe products and services.

Migrate to Shared Device Licensing

  1. Sign into the Admin Console.

    The Products page displays the licenses purchased by your organization. The licenses that require migration are marked with the i icon. Clicking this icon opens a pop-up window.

    Prompt to migrate

  2. Click Migrate to begin the migration process.

    Alternatively, you can navigate to the Products page, and click Start in the message that is displayed.

  3. On the Start screen, click Next.

    Migration Start Screen

  4. On the Organization page, identify your organization type from the following options (depending on the types of licenses you have). After agreeing to the terms and conditions, click Confirm and Continue.

    If your organization has not already identified a subsegment in the Admin Console:

    Type of licenses you have

    Action required

    Result

    K-12, Primary & Secondary Education 

    Check the box against the option 'K-12, Primary & Secondary Education (for example, primary or elementary schools, high schools, corresponding districts, etc.)'.

    All your device license products will be converted to Creative Cloud All Apps: Shared Device Licenses K-12 (Primary & Secondary).

    Higher Education

    Check the box against the option 'Higher education (for example, 2 year & 4-year colleges, community college, vocational, etc.)'.

    All your device license products will be converted to Creative Cloud All Apps: Shared Device Licenses HED.

    Both K-12 and Higher Education

    Check both the following boxes:

    • K-12, Primary & Secondary Education (for example, primary or elementary schools, high schools, corresponding districts, etc.)
    • Higher education (for example, 2 year & 4-year colleges, community college, vocational, etc.)

    All your device license products will be converted to Creative Cloud All Apps: Shared DeviceLicenses K-12 (Primary & Secondary).

    Non-profits that are not schools

    • Check the box against the option 'Non-profits that are not schools (for example, charities)'. 
    • Then, click Yes to confirm that your non-profit serves primary and secondary (K-12) students.

    All your device license products will be converted to Creative Cloud All Apps: Shared DeviceLicenses K-12 (Primary & Secondary).

    If your organization has identified a subsegment in the Admin Console

    Types of licenses you have

    Action required

    Result

    Either K-12 or Higher Education

    To review your organization type, contact Adobe Customer Care.

    All your device license products will be converted to Creative Cloud All Apps: Shared Device Licenses K-12 (Primary & Secondary).

    Both K-12 or Higher Education

    Contact Adobe Customer Care to change your organization type.

    All your device license products will be converted to Creative Cloud All Apps: Shared DeviceLicenses K-12 (Primary & Secondary).

    Non-profits that are not schools

    Identify whether you serve any K-12 users. Then, contact Adobe Customer Care to change your organization type.

    All your device license products will be converted to Creative Cloud All Apps: Shared DeviceLicenses K-12 (Primary & Secondary).

    Multiple Device License products

    No action required

    All your device license products will be converted to Creative Cloud All Apps: Shared Device Licenses.

    To contact Adobe Customer Care, navigate to Admin Console > SupportLearn more.

  5. The Review page displays a summary of all the licensing changes that would take effect after migration and provides information on your current and new licenses and price change.

    After reviewing the information on the page, click Migrate.

    Review migration screen

  6. On the next screen, click Yes to proceed with the migration.

  7. The Overview page of the Admin Console will display the status of your migration.

    Once the process is complete, you will receive an email confirming the migration. You will then have 30 days to set up and deploy Shared Device Licenses.

Redeploy packages

After you complete the process of migrating your Device Licenses to Shared Device Licenses, you need to then redeploy these new licenses to the devices that were in your institution on which device licenses were previously deployed.

To do this, you need to first create new Shared device license packages and then deploy these new packages to the devices as required.

Go through the following documents for details on the above procedures:

  1. Unistall existing device licenses
  2. Create Shared device license packages
  3. Deploying packages

For a step-by-step guide on how to set up and get started with Shared Device Licensing, we recommend that you use the Deployment Guide.

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