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Shared Device Licensing | Deployment guide

  1. Adobe pentru companii și echipe: ghid de administrare
  2. Planificați implementarea
    1. Noțiuni de bază
      1. Licențiere
      2. Identitate
      3. Gestionarea utilizatorilor
      4. Implementarea aplicației
      5. Prezentare generală Admin Console
      6. Roluri de administrator
    2. Ghiduri de implementare
      1. Ghid de implementare pentru anumiți utilizatori
      2. Ghid de implementare SDL
      3. Implementați Adobe Acrobat 
    3. Implementați Creative Cloud pentru învățământ
      1. Ghid de implementare
      2. Aprobați aplicațiile Adobe în Google Admin Console
      3. Activați Adobe Express în Google Classroom
      4. Integrare cu Canvas LMS
      5. Integrare cu Blackboard Learn
      6. Configurarea SSO pentru portaluri de district și LMS
      7. Implementați Adobe Express prin Google App Licensing
      8. Adăugați utilizatori prin Roster Sync
      9. Întrebări frecvente despre Kivuto
      10. Criterii de eligibilitate pentru instituțiile de învățământ primar și secundar
  3. Configurați-vă organizația
    1. Tipuri de identitate | Prezentare generală
    2. Configurați identitatea | Prezentare generală
    3. Configurați o organizație folosind Enterprise ID
    4. Configurați federalizarea și sincronizarea Azure AD
      1. Configurați SSO cu Microsoft prin OIDC Azure
      2. Adăugați Azure Sync în directorul dvs.
      3. Sincronizarea rolurilor pentru învățământ
      4. Întrebări frecvente despre Azure Connector
    5. Configurați Google Federation și sincronizați
      1. Configurați SSO folosind Google Federation
      2. Adăugați sincronizarea Google în directorul dvs.
      3. Întrebări frecvente despre Google Federation
    6. Configurați o organizație folosind Microsoft ADFS
    7. Configurați o organizație pentru portaluri de district și LMS
    8. Configurați o organizație folosind alți furnizori de identități
      1. Creați un director
      2. Verificați cine deține un domeniu
      3. Adăugați domenii în directoare
    9. Întrebări frecvente și rezolvarea problemelor legate de SSO
      1. Întrebări frecvente despre SSO
      2. Rezolvarea problemelor legate de SSO
      3. Întrebări frecvente despre învățământ
  4. Gestionați configurarea organizației dvs.
    1. Gestionați domeniile și directoarele existente
    2. Activați crearea automată a conturilor
    3. Configurați o organizație prin directoare de încredere
    4. Migrați la un nou furnizor de autentificare 
    5. Setări pentru active
    6. Setări de autentificare
    7. Contacte pentru confidențialitate și securitate
    8. Setările Console
    9. Gestionați criptarea  
  5. Gestionați utilizatori
    1. Prezentare generală
    2. Roluri administrative
    3. Tehnici de gestionare a utilizatorilor
      1. Gestionați utilizatori individual   
      2. Gestionați grupuri de utilizatori (CSV în bloc)
      3. Instrument de sincronizare a utilizatorilor (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Schimbați tipul identității utilizatorului
    5. Gestionați grupuri de utilizatori
    6. Gestionați utilizatorii directorului
    7. Gestionați dezvoltatorii
    8. Migrați utilizatorii existenți la Adobe Admin Console
    9. Migrați gestionarea utilizatorilor la Adobe Admin Console
  6. Gestionați produsele și drepturile
    1. Gestionați produsele și profilurile pentru produse
      1. Gestionați produsele
      2. Gestionați profilurile pentru produse ale utilizatorilor enterprise
      3. Gestionați regulile de atribuire automată
      4. Examinați solicitările de produse
      5. Gestionați politicile de autoservire
      6. Gestionați integrările aplicațiilor
      7. Gestionați permisiunile pentru produse în Admin Console  
      8. Activați/dezactivați serviciile pentru un profil de produs
      9. Aplicație individuală | Creative Cloud pentru companii
      10. Servicii opționale
    2. Gestionați licențele pentru dispozitivele partajate
      1. Noutăți
      2. Ghid de implementare
      3. Creați pachete
      4. Reactivați licențe
      5. Gestionați profilurile
      6. Set de instrumente pentru licențiere
      7. Întrebări frecvente despre licențierea dispozitivelor partajate
  7. Gestionați spațiul de stocare și activele
    1. Spațiu de stocare
      1. Gestionați spațiul de stocare al companiei
      2. Adobe Creative Cloud: actualizați pentru stocare
      3. Gestionați spațiul de stocare Adobe
    2. Migrarea activelor
      1. Migrarea automată a activelor
      2. Întrebări frecvente despre migrarea automată a activelor  
      3. Gestionați activele transferate
    3. Recuperați active de la utilizatori
    4. Migrarea activelor studenților | Doar EDU
      1. Migrarea automată a activelor studenților
      2. Migrați-vă activele
  8. Gestionați serviciile
    1. Adobe Stock
      1. Pachete de credite Adobe Stock pentru echipe
      2. Adobe Stock pentru companii
      3. Folosiți Adobe Stock pentru companii
      4. Aprobarea licenței Adobe Stock
    2. Fonturi personalizate
    3. Adobe Asset Link
      1. Prezentare generală
      2. Creați un grup de utilizatori
      3. Configurați Adobe Experience Manager Assets
      4. Configurați și instalați Adobe Asset Link
      5. Gestionați activele
      6. Adobe Asset Link pentru XD
    4. Adobe Acrobat Sign
      1. Configurați Adobe Acrobat Sign pentru companii sau echipe
      2. Adobe Acrobat Sign – Administrator de echipă
      3. Gestionați Adobe Acrobat Sign în Admin Console
    5. Creative Cloud pentru companii – abonament gratuit
      1. Prezentare generală
  9. Implementați aplicații și actualizări
    1. Prezentare generală
      1. Implementați și furnizați aplicații și actualizări
      2. Planificați implementarea
      3. Pregătiți implementarea
    2. Creați pachete
      1. Creați pachete de aplicații prin Admin Console
      2. Creați pachete de licențiere pentru anumiți utilizatori
      3. Șabloane Adobe pentru pachete
      4. Gestionați pachetele
      5. Gestionați licențele pentru dispozitive
      6. Licențierea prin numere de serie
    3. Personalizați pachete
      1. Personalizați aplicația Creative Cloud pentru desktop
      2. Includeți extensii în pachetul dvs.
    4. Implementați pachete 
      1. Implementați pachete
      2. Implementați pachete Adobe folosind Microsoft Intune
      3. Implementați pachete Adobe cu SCCM
      4. Implementați pachete Adobe cu ARD
      5. Instalați produse în folderul Excepții
      6. Dezinstalați produse din Creative Cloud
      7. Utilizați setul de instrumente Adobe de furnizare a accesului, ediția pentru companii
      8. Identificatori de licență Adobe Creative Cloud
    5. Gestionați actualizările
      1. Modificați gestionarea clienților Adobe de tip companie și echipă
      2. Implementați actualizări
    6. Adobe Update Server Setup Tool (AUSST)
      1. Prezentare generală AUSST
      2. Configurați serverul intern de actualizare
      3. Întrețineți serverul intern de actualizări
      4. Cazuri frecvente de utilizare a AUSST   
      5. Rezolvați problemele cu serverul intern de actualizări
    7. Adobe Remote Update Manager (RUM)
      1. Utilizați Adobe Remote Update Manager
      2. ID-uri de canal pentru utilizarea cu Adobe Remote Update Manager
      3. Remediați erorile RUM
    8. Rezolvați problemele
      1. Remediați erorile de instalare și dezinstalare a aplicațiilor Creative Cloud
      2. Interogați computerele clienților pentru a verifica dacă un pachet este implementat
      3. Mesajul de eroare „Instalarea nu a reușit” referitor la un pachet Creative Cloud
    9. Creați pachete folosind Creative Cloud Packager (CC 2018 sau versiuni anterioare)
      1. Despre Creative Cloud Packager
      2. Note de lansare a Creative Cloud Packager
      3. Crearea unor pachete de aplicații
      4. Creați pachete folosind Creative Cloud Packager
      5. Creați pachete pentru o anumită licență
      6. Creați pachete cu licențele pentru dispozitiv
      7. Creați un pachet pentru o licență
      8. Creați pachete cu licențele pentru numere de serie
      9. Automatizarea creării pachetelor
      10. Creați pachete de produse care nu fac parte din Creative Cloud
      11. Editați și salvați configurările
      12. Setări locale la nivel de sistem
  10. Gestionați contul
    1. Gestionați contul echipei dvs.
      1. Prezentare generală
      2. Actualizați detaliile de plată
      3. Gestionați facturile
      4. Schimbați titularul contractului
      5. Schimbați distribuitorul
    2. Atribuiți licențe unui utilizator din echipă
    3. Adăugați produse și licențe
    4. Reînnoiri
      1. Abonament pentru echipe: reînnoiri
      2. VIP pentru companii: reînnoiri și conformitate
    5. Etape de expirare automată pentru contractele ETLA
    6. Schimbarea tipului unui contract existent în Adobe Admin Console
    7. Conformitatea solicitărilor de achiziție
    8. Value Incentive Plan (VIP) în China
    9. Ajutor privind selectarea VIP
  11. Rapoarte și jurnale
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    3. Jurnale de conținut
  12. Obțineți ajutor
    1. Contactați Servicii pentru clienți Adobe
    2. Opțiuni de asistență pentru conturile echipelor
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    4. Opțiuni de asistență pentru Experience Cloud

What is Shared Device Licensing

Shared Device Licensing is a licensing model to deploy and manage Adobe applications in labs and shared device setups, where multiple users use the devices and applications. The software license is assigned to a device or computer instead of an individual. Shared Device Licensing is ideal for computers in your labs or classrooms. Shared Device Licensing is not designed for use on machines used by dedicated users. For dedicated users, we recommend you deploy named-user licenses.

Shared Device Licensing versus Named User Licensing

While Named User Licensing associates the license with the user, Shared Device Licensing associates the machine. So, when you launch a named user licensed app, the license is validated against the user name and password. When you launch a shared device licensed app, the license is validated against the machine on which the app is license is installed. This implies that a named user licensed app can be activated on any machine as long as the user name and password are validated. While shared device licensed apps will only activate on a machine on which the license is installed.

Read more about Adobe's licensing methods

End-user experience

When users launch an app on a shared device, they’re prompted to sign in with their credentials. Apps only launch after a successful sign-in. The required credentials depend on how you have set up identity in your institution.

The sign-in screen warns users to sign out of Creative Cloud after they're done. Also, users should not store any assets on this shared device.

Shared device banner

A shared device license does not directly entitle a user to access any services such as storage, libraries, fonts, or Adobe Stock, among others. However, if the user account has these entitlements, these services are available.

Notă:

While shared device licenses do not have specific system requirements, ensure that your end-user machines meet the system requirements of the installed Creative Cloud applications. See the Creative Cloud system requirements. Also, for details on any installation errors, see Product Installation Error/Exit Codes.

Granular access to apps

IT admins can create packages and deploy the apps to computers. Shared Device Licensing provides several tools that allow you to control user access to apps: IdentityAccess PolicyEgress IP addresses, and Associated Machines. You can use a combination of these options to prevent unauthorized usage of the apps and protect your student accounts and the assets created by them.

Identity

  • Enterprise ID or Federated IDs are owned by the organization or school and the organization legally owns all data. K-12 schools are required to use Enterprise or Federated IDs. You can also use these IDs if you want to exercise tighter control on who can access the apps. To use Enterprise or Federated IDs, if you haven’t already done so, you must set up identity.

  • Adobe IDs are owned by the users, and the user or the organization legally owns any data depending on the account profile. K-12 schools are required to use Enterprise ID or Federated ID. However, higher-education institutes may use Adobe ID, Enterprise ID, or Federated ID.

For more information, see the identity Types supported on the Admin Console.

Access policy

  • You can choose Open Access to enable anyone to access the apps on a shared device. All users need is a valid account of any of the types described above, a personal account (Adobe ID) or an enterprise account. Users can even sign up for a free Adobe ID and access the apps. Use Open Access for open labs where the general public, visiting students and staff, and our students access the labs and the apps. For example, shared machines in your public, on-campus library or if you use the lab to provide continued education after hours.

  • Choose Organization user only to limit access to users you have added to the Admin Console. These users could be of any type of ID which is supported on the admin console. This option is useful if you want to provide limited access to approved students and staff only. For example, a lab at a higher education institution, where users may have any supported identity type.

  • Choose Enterprise/Federated users only, to restrict access to Enterprise users only. Signing in with personal Adobe IDs does not enable access to the apps. This option is useful to restrict access to Enterprise users only. For example, in a K-12 lab use this option to authorize minor students to access the apps and services.

Egress IPs

  • Egress IP addresses or ranges prevent access to apps if users connect from outside your approved computer networks. This is especially useful, if you use portable computers and can restrict the apps to run only when they’re connected to a lab or school network. Using the apps from outside your labs or school network is not allowed.

    Use this option to specify external IP address ranges. This is the Internet-facing IP address behind which the workstations are connected. You can use this to prevent access to applications if these workstations are used from a different network. You may have to modify the setting periodically if your Internet connection does not have a static IP address.

Associated Machines

You can use the Associated Machines section to define how to segment groups of machines into different product profiles.

  • Choose By Microsoft Active Directory organizational units to ensure all machines that belong to a listed organizational unit are associated with a product profile. If for example, your institution has created organizational units based on department, you can create product profiles for each department. Machines that belong to a department will be associated to a specific product profile.

  • Choose By LAN IP address range to ensure that all machines within the listed LAN IP address ranges are associated with a product profile. For example, choose this option if your computer labs or shared computers in a library are organized by defined LAN IP ranges.

  • Choose By installed package to ensure that all machines with the selected packages are associated with a product profile.

Notă:

The associated machine options are applied in the listed order of priority.

Say profile A is configured with Active Directory OU = Library and profile B is configured with Package = Video apps. A machine in the Library OU and with the Video apps package, will be associated with profile A and not with profile B.

Migrate to Shared Device Licensing

Notă:

If you're a new customer, you can skip this section.

Migrate from device licenses

If you’re an existing Device Licensing customer, Adobe provides you a complimentary upgrade to Shared Device Licensing. The older Device Licensing program does not provide access to the latest version of Creative Cloud apps. For access to the latest version of Creative Cloud apps, you can migrate your older device licenses to the new shared device licenses. Post migration, your older apps will continue to work for 30 days, within which you can set up and deploy the latest apps using shared device licenses.

Migrate from serial number licenses

If you’re using the legacy Serial Number Licensing to manage your lab computers, you can continue to use the older apps until the serial numbers become invalid. If you deploy a shared device license package alongside a serial number package, both will continue to work. You can continue to use the older apps until the serial number licenses expire, or you can uninstall the serial number licensed apps and deploy a new shared device license package.

Notă:

The above migrations are one way. So, once you complete the migration process from device or serial licenses to shared device licenses, you cannot then go back to either device or serial licenses.

Begin your Deployment

Once you’ve determined the machines to deploy the Creative Cloud apps, you can start your deployment. Depending on your access requirements and current setup, you may perform some of the following actions. We recommend that you read this document completely before starting the deployment to have all the required information ahead of time.

1. Set up Identity

  • If you haven’t already done so, you’ll start with setting up identity to enable Enterprise or Federated IDs.
  • You’ll need to demonstrate ownership of the domain (for example: @school.edu) to complete this step.
  • You may need to contact the person who manages your institution’s website or emails to complete this activity.

Adobe recommends that you use Enterprise or Federated IDs to provide access to regular students or lab users. These identity types provide your organization better control and monitoring.

For step-by-step instructions, see Set Up Identity.

Before you proceed, we recommend that you see the following videos on setting up identity for Shared Device Licensing:

Note: The content and voice-over for this video is currently available in English only.

Note: The content and voice-over for this video is currently available in English only.

Note: The content and voice-over for this video is currently available in English only.

Note: The content and voice-over for this video is currently available in English only.

2. Manage admins

The primary admin for your institution on the Admin Console is a System admin. The system admin has the rights to perform all tasks on the Admin Console. However, it's always a good idea to delegate tasks to other admins. This decentralizes the admin tasks and specialized tasks are then performed by the roles that most fit those tasks.
 

  • Create Product admins to create product profiles and add users to the organization.
  • Create Product profile admins to manage product profiles and add users to the organization.

See how to manage admin roles on the Admin Console.

3. Add users to the Admin Console

If you plan to configure your shared devices to be accessible by Organization users only, you must add these users to the Admin Console.

You can manually add users, bulk upload users using a CSV file, or set up the User Sync Tool (for large organizations).

For more details, see Manage users.

Note: The content and voice-over for this video is currently available in English only.

4. Create packages

Create packages

In the Admin Console, navigate to the Packages tab to create shared device license packages.

For step-by-step instructions, see Create shared device license packages.

Notă:

As a user in a Named User Licensing education lab, you may encounter the error: Unable to verify subscription/Trial error after updating your Adobe XD application to version 50 or above. You will need to create and install a new Shared Device Licensing package from the Admin Console to resolve this issue. This is applicable on both Windows and macOS.

Note: The content and voice-over for this video is currently available in English only.

5. Create product profiles

If you plan to deploy shared device licenses in multiple labs to your institution, you can map each lab to a different product profile on the Admin Console.

For example, you can create a product profile for labs to be unrestricted, so that anyone can use Adobe apps, even users without a school account. Also, you can create product profiles for other labs where access to the installed applications must be restricted to users with a school account. And, you can restrict access to the applications installed in these labs based on the access policies defined on the corresponding product profiles.

For details, see how to manage shared device license profiles.

Note: The content and voice-over for this video is currently available in English only.

6. Define access policy

Shared device configurations provide three options to control user access to apps: Access PolicyEgress IP addresses, Associated Machines. You can use a combination of these options to prevent unauthorized usage of the apps and protect your student accounts and the assets created by them.

For more details, see Shared device configuration.

7. Deploy packages

After you create the shared device license package, set up the devices in your lab with the license.

Choose from the following methods to deploy the package:

For details on troubleshoot Creative Cloud apps installation and uninstallation errors, see this document.

What's next

Add products and licenses

If you are a VIP (Value Incentive Plan) customer, you can purchase products or additional shared device licenses from the Admin console directly.

In the upper-right corner of the Overview page of the Admin Console, click Buy More.

In the Add Products screen, add products or add licenses to your existing products.

Recover unused licenses

If you deploy shared device licenses to machines and those machines are no longer in use, the licenses are still consumed and you can't use them on other machines. The machines used status is displayed on the product card in the Products tab.

License count

To recover licenses on unused machines, go to the Admin Console and reset the product profile that is mapped to the unused machines. See this document for details on how to recover shared device licenses.

Frequently asked questions

To recover a license from an inoperable machine, you'll need to reset the licenses of all machines of that product profile.

However, to recover the license from machine to which you have access, you can deactivate the license on that machine itself.

No. Shared device license packages cannot be installed on virtual machines.

No. Currently, Adobe's SSO setup doesn't support passthrough authentication. Even if you have set up Federated identity, students have to sign in to the machine and then reenter their credentials when signing in to Creative Cloud.

Your IT department determines if the users are allowed to do so on the lab machines, by setting the appropriate user access policy.

If the user access policy is set to Open Access, the users can use any Adobe ID to sign in. If they have more than one account, each account's storage is unique.

If your question is not answered here, see the complete Shared Device Licensing FAQ.

And if you have more questions, ask them on our community.

 Adobe

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