Sign in to Adobe Admin Console and click Settings. On the Identity page, click Create Directory.
Authenticate your users quickly using Azure Open ID (OIDC) and add your Azure Portal users, groups, and domains to the Adobe Admin Console. Directories authenticated via OIDC can be integrated seamlessly with Azure Sync to automate user management.
To integrate Adobe Admin Console with Azure AD using Azure AD Connector, you need the following:
Azure sync does not sync users from hidden groups in the Azure Portal. To sync users from groups with the “HiddenMembership” attribute, create a new group on the Azure Portal and copy the respective users to the new group.
If you meet the criteria mentioned in the prerequisites section, it's time to set up the integration and get your users up and running with their entitlements.
Once the Azure portal is set up and ready, do the following:
On the Create a Directory screen, do the following and click Start.
Select Microsoft Azure and then click Next, then click Log in to Azure on the next screen.
You are redirected to Microsoft Account sign-in page. Enter admin credentials with the appropriate permissions and sign in. Review the permissions, then click Accept.
Return to Adobe Admin Console, review your Azure AD information and, click Confirm.
Once you have linked your Adobe Admin Console directory with Azure AD, it's time to add domains. To pull verified domains directly from the Azure Portal, do the following:
In the Adobe Admin Console, go to your directory's details> Domains tab > Add domain.
Select where you want to add your domains from (Microsoft Azure in this case). Then, Login to Azure.
Sign in to the Azure account containing the verified domains to be added to the Admin Console.
Select one or more from the list of available domains and click Confirm.
On confirming, you're sent to the directory details view where the domains are listed under the Domains tab.
Ensure that there are no domain trusts established to the domains being removed.
If you want to retain these trust relationships, break it temporarily while completing the remaining steps. You can associate domain trusts once the domains are re-established in the Adobe Admin Console. Learn more about directory trust.
To delete an Azure Sync directory with all users and data, you must first remove Read-only mode, then proceed to clear users, domains, and directory.
If your users list isn't syncing or the users are denied access on trying to access their apps, then follow the steps to identify and solve the issue:
Confirm the user data with the following Powershell commands:
To know more about how to install and use Azure PowerShell module, see the Microsoft documentation.
Correct the issue with the Active Directory record. In most cases, the problem is due to a secondary email address which is not in the same domain.
Go to Manage > Users to check if the user is a group member in Azure AD. Also, verify that this group is synced in the Adobe Admin Console.