Click Download Now to view the files and download them.
When admins remove users who stored assets in Creative Cloud storage folders from the organization, the admins can transfer the assets to designated users, immediately or later. Designated users receive an email with a link to download the compressed archive. For more information, see Reclaim assets.
Click Download Now to view the files and download them.
Click Download.
Depending on the size of the original assets, multiple archives may be listed. Each compressed archive can be up to 5 GB based on the total size of assets stored in the users folder.
The compressed archive contains the synced assets of the user, including files, libraries, and cloud documents. You can extract these files and upload them to your own Creative Cloud storage folders. The various folders contain different types of assets. For example, the user assets are in the files folder, while all libraries are located in the assets/libraries folder.
If you upload any downloaded asset to an incorrect Creative Cloud folder, or upload an unsupported asset type, the following message is displayed:
To avoid the error, ensure the following:
With Creative Cloud desktop app version 5.6, you can add multiple Creative Cloud libraries and cloud docs that you reclaimed.
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