Payment providers FAQ

Last updated on Jun 11, 2026

Get answers to common questions about PayPal, Payoneer, and Skrill payment accounts.

These questions cover common issues when managing payout methods, resolving payment processing problems, or updating payment account information. Topics include payment provider failures, payout requests, and switching accounts.

Adobe monitors all payouts to verify that the funds have been successfully moved to your third-party payment account. If the payout is rejected by the third-party payment provider, Adobe will return the funds to your Adobe Stock Contributor account. 

You can contact Contributor Relations to request a cancellation of the payout request. If a payout was already received and accepted by the third-party payment provider, it cannot be canceled.

You can change the payment information in your Contributor Account. The change will apply to the next payment requests following the update.