
Your Adobe ID is the email address you used when you first started a trial or purchased an Adobe app or membership. Find solutions to common Adobe ID and sign-in issues.
If you cannot find the downloaded file, do the following:
- On Windows: Open Windows Explorer and then select the Downloads folder in the left navigation pane. Double-click the downloaded EXE file.
- On Mac: Open the Finder and then select the Downloads folder in the left navigation pane. Double-click the downloaded DMG file.
You can install and activate Acrobat DC on up to two computers. If you want to install and activate it on a third computer, you must deactivate it on one of your previous computers. Don't worry, the Acrobat installer will prompt you to do so, just follow the on-screen instructions.