64-bit Windows required | After Effects and Premiere Pro CS5.5 and CS6

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Windows versions of Adobe Premiere Pro and Adobe After Effects CS5 and later require a 64-bit edition of Windows. This requirement applies to the stand-alone versions of the applications. It also applies to the components of Adobe Creative Suite Production Premium and Adobe Creative Suite Master Collection 5 and later.

You cannot install or run Adobe Premiere Pro or After Effects CS5 and later on any of the following operating systems:

  • 32-bit and 64-bit editions of Windows XP Home or Professional
  • 32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise
  • 32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate

For specific system requirements, see the follow pages:

Install Production Premium or Master Collection CS5 and later with 32-bit video support from disc

Before you start, close all applications and be sure that you have administrative privileges or can validate as an administrator.

The components of your suite edition are on multiple DVDs:

  • Adobe Creative Suite 5 or later Application DVD set (multiple discs)
  • Adobe Content DVD (a single disc, contains the 32-bit support package)

The product box also contains serial numbers for the following:

  • Adobe Creative Suite 5 (or later)
  • 32-bit support for CS5.5 Production Premium and CS5.5 Master Collection (Adobe Premiere Pro CS4 and After Effects CS4)

Important: Locate all installation media and serial numbers before you begin the installation process.

Note: If you purchased an upgrade, you must have a qualifying serial number to complete the installation.

Install the suite from disc

  1. Insert the Adobe Creative Suite Application DVD 1 disc into your DVD drive, navigate to the root directory, and double-click Set-up.exe to begin installation.

    Note:

    Depending on your AutoPlay settings, the Set-up.exe file can launch automatically.

  2. Follow the onscreen instructions to install Adobe Creative Suite.

  3. When prompted for a serial number, enter your Adobe Creative Suite serial number. You are sometimes asked to close conflicting processes to complete the installation process.

If you are upgrading from CS4 Production Premium, you can stop here.

If you are upgrading from a stand-alone version of Adobe Premiere Pro CS4 or After Effects CS4, continue to Install the 32-bit support package from disc.

Install the 32-bit support package from disc

If you upgraded from a stand-alone version of Adobe Premiere Pro CS4 or After Effects CS4, it's necessary to uninstall it before installing the 32-bit support package:

  1. Open the Windows Control Panel.
  2. Double-click Programs and Features (Windows 7 and Vista) or Add Or Remove Programs (Windows XP).
  3. Select the product that you want to uninstall, and then click Uninstall/Change  (Windows 7 and Vista) or Change/Remove  (Windows XP).
  4. Follow the onscreen instructions.

To install the 32-bit support package:

  1. Insert the Adobe Creative Suite Content Disc into your machine.
  2. Open the Adobe After Effects and Adobe Premiere Pro CS4 For Win 32 Bit folder.
  3. Open the Adobe CS4 folder.
  4. Double-click Setup.exe.
  5. Follow the onscreen instructions to install the 32-bit support package.

  6. When prompted for a serial number, enter your 32-bit support for CS5 or later Production Premium and Master Collection serial number to complete the installation. You are sometimes asked to close conflicting processes to complete the installation.

Install Production Premium or Master Collection CS5 or later with 32-bit video support from an electronic download

The components of your suite edition are contained in multiple downloadable packages:

  • Adobe Creative Suite 5 or later
  • 32-bit support for Production Premium and Master Collection CS5 or later

Each package contains two files: a .7z file and an .exe file.

Your purchase also includes serial numbers for the following products:

  • Adobe Creative Suite 5 or later
  • 32-bit support for Production Premium and Master Collection CS5 or later (Adobe Premiere Pro CS4 and After Effects CS4)
  • Color Finesse CS4

Important: Locate all serial numbers before you begin the installation process.

Install the suite from an electronic download

  1. After completing your purchase, click Download Your Products to go to the Your Downloads page.
  2. On Your Downloads, click the Akamai Download Manager link for Adobe Creative Suite 5.5 and wait for the files to download.
  3. Close all open applications, including your web browser.
  4. Navigate to the directory where you saved the installation files.
  5. Double-click the .exe file associated with your product to extract the installation files.

    The filename is based on the product you purchased, for example, ProductionPremium_CS5_5_LSx.exe.

  6. After the files finish extracting, the installer should launch automatically. If the installer does not start automatically, locate the folder that contains the extracted files. There is a folder named for the product that you purchased. Open the folder, open the Adobe CS5_5 folder (for CS5.5), and double-click Set-up.exe.

  7. Follow the onscreen instructions to install Adobe Creative Suite.
  8. When prompted for a serial number, enter your Adobe Creative Suite 5.5 serial number and complete the installation. You are sometimes asked to close conflicting processes to complete the installation.

If you are upgrading from CS4 Production Premium, you can stop here.

If you upgrade from a stand-alone version of Adobe Premiere Pro CS4 or After Effects CS4, continue to Install the 32-bit support package from an electronic download.

Install the 32-bit support package from an electronic download

If you upgraded from a stand-alone version of Adobe Premiere Pro CS4 or After Effects CS4, it's necessary to uninstall it before installing the 32-bit support package:

  1. Open the Windows Control Panel.
  2. Double-click Programs and Features (Windows 7 and Vista) or Add Or Remove Programs (Windows XP).
  3. Select the product that you want to uninstall, and then click Uninstall/Change  (Windows 7 and Vista) or Change/Remove  (Windows XP).
  4. Follow the onscreen instructions.

To install the 32-bit support package:

  1. On the Your Downloads page, click the Akamai Download Manager link for 32-bit support for CS5.5 Production Premium and Master Collection. Wait for the files to completely download.
  2. Close all applications currently running on your system, including your web browser.
  3. Navigate to the location where you saved the downloaded files.
  4. Double-click AfterEffects_PremierePro_CS4_ALL.exe to extract the installation files. After the files finish extracting, the installer should launch automatically.

  5. If the installer does not start automatically, locate the folder that contains the extracted files. Open the Adobe Premiere Pro And After Effects CS4 32-Bit Support For CS5 or later folder, open the Adobe CS4 folder, and double-click Setup.exe.

  6. Follow the onscreen instructions to install the 32-bit support package.

  7. When prompted for a serial number, enter your 32-bit support for CS5 or later Production Premium and Master Collection serial number to complete the installation.

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