Issue

When you use the Type tool, you receive the following error:

"Could not complete your request because something prevented the text engine from being initialized."

Solution

Close Photoshop, clear the font cache, and restart.

  1. Exit Photoshop.
  2. In Windows Explorer, navigate to the Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CC/CT Font Cache folder.
  3. Move these two files to the Recycle Bin:
    • AdobeFnt_CMaps.lst
    • AdobeFnt_OSFonts.lst
  4. Empty the Recycle Bin.
  5. Restart Photoshop.

Additional information

This issue can occur after you uninstall and reinstall Photoshop several times.

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